The New One Minute Manager by Ken Blanchard

What are the 3 “secrets” of The One Minute Manager?

One Minute Praise, Re-Directs, and Tasking

One Minute Goals, Praise, and Re-Directs

One Minute Tasking, Strength Finding, and Praise

One Minute Praise, Teaching, and Consequences

The core managing philosophy of the great manager the young man visits is:

People who are given goals will succeed

People who feel good about themselves produce good results

People who receive consistent praise will change their behaviors when needed

People need consistent re-direct to accomplish their goals

One Minute Goals work well when you (check all that apply)

Plan the goals together and describe them briefly and clearly. Show people what good performance looks like

Have people memorize their goals and review their performance weekly or monthly

Encourage people to take a minute to look at what they’re doing, and see if their behavior matches their goals

Have people write out each of their goals, with due dates, on a single page

Take a minute, look at your goals, look at your performance and see if your behavior...

Is passionate enough

Matches your goals.

Is better than everyone else’s

Is smart enough.

The encapsulated summary of the One Minute Praise is to

Help people realize that you need them to succeed

Help them understand that you recognize both good and bad performances

Let people know that you are awake and paying attention!

Help people reach their full potential. Catch them doing something right!

One Minute praises must be _______ and _________ followed by encouragement to do more of the same

Timely, spontaneous

Helpful, often

Critical, blunt

Immediate, specific

80% of your really important results will come from 20% of your__________

Actions

People

Praises and re-directs

Goals

The One Minute Re-Direct should

Be personal and always polite

Show concern for the specific mistake, not the person

Be a written reprimand followed by termination if necessary

Should be conducted after a “cooling off” period

The young man shows the New One Minute Manager a page from his notes stating what?

Goals Begin Behaviors, Consequences Influence Behaviors!

Goals Create Good Performance. Consequences Add to It

Goals Begin Honesty, Consequences Influence Nothing

Goals change behaviors as well as consequences

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