The New One Minute Manager by Ken Blanchard
What are the 3 “secrets” of The One Minute Manager?
One Minute Praise, Re-Directs, and Tasking
One Minute Goals, Praise, and Re-Directs
One Minute Tasking, Strength Finding, and Praise
One Minute Praise, Teaching, and Consequences
The core managing philosophy of the great manager the young man visits is:
People who are given goals will succeed
People who feel good about themselves produce good results
People who receive consistent praise will change their behaviors when needed
People need consistent re-direct to accomplish their goals
One Minute Goals work well when you (check all that apply)
Plan the goals together and describe them briefly and clearly. Show people what good performance looks like
Have people memorize their goals and review their performance weekly or monthly
Encourage people to take a minute to look at what they’re doing, and see if their behavior matches their goals
Have people write out each of their goals, with due dates, on a single page
Take a minute, look at your goals, look at your performance and see if your behavior...
Is passionate enough
Matches your goals.
Is better than everyone else’s
Is smart enough.
The encapsulated summary of the One Minute Praise is to
Help people realize that you need them to succeed
Help them understand that you recognize both good and bad performances
Let people know that you are awake and paying attention!
Help people reach their full potential. Catch them doing something right!
One Minute praises must be _______ and _________ followed by encouragement to do more of the same
Timely, spontaneous
Helpful, often
Critical, blunt
Immediate, specific
People who feel good about themselves, produce poor results!
True
False
80% of your really important results will come from 20% of your__________
Actions
People
Praises and re-directs
Goals
The One Minute Re-Direct should
Be personal and always polite
Show concern for the specific mistake, not the person
Be a written reprimand followed by termination if necessary
Should be conducted after a “cooling off” period
The young man shows the New One Minute Manager a page from his notes stating what?
Goals Begin Behaviors, Consequences Influence Behaviors!
Goals Create Good Performance. Consequences Add to It
Goals Begin Honesty, Consequences Influence Nothing
Goals change behaviors as well as consequences
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