LQE Check Out
LQE Check-Out Mastery Quiz
Test your knowledge on the LQE Check-Out process with our comprehensive quiz! This quiz is designed to enhance your understanding of the essential steps and standards involved in a successful check-out procedure.
Key topics covered include:
- Points in the LQE Check-Out process
- Handling discrepancies in charges
- Guest communication strategies
How many points in LQE Check-Out?
11
12
9
13
Within how minutes should check out process done?
10
5
15
How should we do if there is any incorrect charges on the folio?
Colleague shows the back up documentation readily available and any incorrect charges quickly and discreetly removed?
We should convince the guest as all the charges on the folio are always correct.
Call manager
Within how many hour should folio be sent to the guest?
2 hours
3 hours
24 hours
Should colleague not promote Fans Of M.O again during check-out process if the guest is not fans of M.O?
False
True
Colleague shouldn't give the guest to verify the charges before settlement.
True
False
Is the paperless check-out important as LQE standard?
Yes
No at all
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