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PHH/HSBC Litigation Requirements 2017

1. Your Name and Office Location (City and State)

2. Client should be promptly notified of all litigation – answers, discovery demands, motions, appeals, etc:

A. True

B. False

3. Copies of litigation documents should be provided to the client within:

A. 24-48 hours of receipt of the document

B. Weekly

C. Whenever we get time to send it

An e-mail must be sent to PHH within 24-48 hours of receiving a litigated matter, along with:

A. Completed Contested Litigation Form and copies of the pleading(s)

B. Completed Summary Form and copies of the pleading(s)

C. Completed Notice of Litigation Form and copies of the pleading(s)

4. The contested litigation e-mail to PHH should be sent to:

A. DLDVendorLiaison2@mortgagefamily.com

B. DLDDocumentEscalations@mortgagefamily.com

C. DLDInvestorLiaison2@mortgagefamily.com

D. attorneycomm@mortgagefamily.com

5. An escalation e-mail with HSBC contested form must also be sent to HSBC via HSBCescalations@phillipslytle.com and copied to PHH (dldattorneyescalations@mortgagefamily.com) for:

A. An answer filed with counterclaims

B. Motion to Dismiss

C. Order denying Plaintiff's Motion

D. Appeal

E. A and C

F. B, C and D

All of the above

6. An escalation e-mail with HSBC contested form must be sent to HSBC

A. Only once

B. Each time one of the 12 listed events occur

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