Weekly KB quiz 10-2-16 (Responses only accepted until 10-16-16)
Weekly Knowledge Base Quiz 10-2-16
Test your understanding of the latest knowledge base policies and procedures with our Weekly KB Quiz. This quiz covers essential topics for navigating patient information, managing appointment notifications, and handling customer issues effectively.
- 5 Multiple Choice Questions
- Responses accepted until 10-16-16
- Score yourself and identify areas for improvement
Guarantor information can be accessed from the patient's _________________.
Record
Registration Interactive Record
Registration Interactive Face Sheet
Registration Record
The Appointment Notification In Basket folder is owned by _______________.
Cadence
Willow
ADT
Ambulatory
When an Ambulatory provider places an order for a radiology procedure that has a lab component, the Ambulatory provider will place the lab as a(n) ___________________.
Ambulatory Order
Ambulatory Procedure
Hospital Order
Hospital Procedure
Where would you send an issue if a customer is having issues with Televox?
Send incident to CHI-CLINICAL-SOLUTIONS
Send incident to Desktop Break/Fix
Send incident to Epic Professional Billing and Claims Support
Send incident to CHI-SERVER
What should you do if a customer calls in from Howard having issues with UDS Pro?
Send incident to Desktop Break/Fix
Send incident to CHI-CLINICAL-SOLUTIONS
Send incident to CHI-CHI-APPS-CHRH
Send incident to CHI-SERVER
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