Courier Driver Quiz
When you are a driver using the courier app what of the following answers describe your position
I am a full time employee
I am a casual employee
I am a contractor with an ABN running my own business
I am a contract worker
What Items are not acceptable to wear when making deliveries
Suit and Tie
Track Pants
Steel Cap Boots
Sneaker or Running Shoes
Thongs or Flip Flops
T Shirts
Tank Tops / Singlets
Hats
Courier App Uniform
Hi Viz Vest
Dirty / Soiled Clothing
You can leave alcohol with someone under the age of 18 if someone of legal age has paid for it
True
False
What 3 items must every driver have in their vehicle?
Hand Sanitiser
Wallet
Identification Lanyard
Crate or Delivery Box
Spare Clothes
Bloothooth & Hands Free Kit
Tie Down Straps
Hi Viz Vest
Chewing Gum
What 3 items must a food delivery driver have to deliver food and drink?
A Mobile Oven
Food Box or Crate
Hot Food Carry Bag
Mobile Eftpos Machine
Condiments
Esky or Cooler Bag
Paper Bags
Napkins
What 3 Items must Document and Parcel Delivery drivers have onboard?
Pen & Paper
Carry Satchel
Sack Truck
Blankets or Pillows
Reciept Book
Hi Viz Vest
When delivering bulky items & furniture what items must you have at your disposal
Safety Boots
Dolly or Trolley
Sack Truck
Hi Viz Vest
Blankets or Pillows
Tie Down Straps
All of The Above
What offences will occur in instant disqualification of your driver account?
Smelling Food
Tampering with or opening packages including food
Letting vehicle registration or insurance lap
Smoking between deliveries
Loss of drivers licence
Failure to deliver on time
Not providing the right equipment to perform delivery
Drink or Drug Driving
Working While Sick
Delivering alcohol or cigarettes to anyone under age
Rude or Agressive behaviour to clients or courier app staff
Leaving alcohol or cigarettes unattended at delivery point
All of the above
What instances could be a penalty under the 3 strike policy
Damaged Items
Loss or Theft of Items
Failure to pick up items once accepting a job
Failure to deliver items on time
Lapse in Insurance of vehicle
Unhygenic Practices
Working while sick
Not providing the right equipment to complete pickup and delivery
Any breach the courier app can see worthy of warranting a penalty
All of the above
When delivering furniture or household items which statement relates to your obligation
We deliver from A-B and do not enter the home to install
We pickup, deliver and install into position
How old must someone be to receive alcohol or cigarettes
18 and over
21 or over
16 or over
What are the fines for delivering alcohol to an intoxicated person
$500
$5000
$10,000
Over $29000
What are some of the signs that someone maybe intoxicated?
Over happy to see you
Smell like alcohol
Slurred words
Loss of balance
Arguementative or Bad Tempered
Violent or Loud
Confused
All of the above
What Items are acceptable forms of ID for Alcohol and Cigarette Deliveries?
Australian Drivers Licence Showing Photo
Australian Learners Permit With Photo
Temporary paper licence
Medicare Card
Australian Passport
Builders Licence With Photo
State Issued Proof Of Age Card
Commonwealth Keypass Card
Bank Card
Digital Drivers Licence
Birth Certificate
Marriage Certificate
Photo Card In WA & NSW
When delivering food. Food must comply with food handling regulations best practices include
Making sure you taste food before delivery
Food must be kept contamination free
You must open the package to make sure it is the right order
Never cough, breath or Sneeze on Food
Never open packaged food
Deliver product when you can
Use insulated and thermal bags for delivery to maintain temperature
Deliver food straight away
Protection on goods to the value of $300 is offered if customers opt for this service. If claimed who is responsible for the financial responsibility?
The Customer looses out
The Courier App covers all costs
The Courier App will pay the $300 but the driver will have damages clawed back from future deliveries
The Courier App insurance company
When accepting a delivery the price you see is the price you are paid. This price
Includes Gst If I am Registered For Gst
Is only a guide
If your customer is happy with the delivery when are you paid for that delivery?
At the end of that working week
14 days
The Next Business Day
When we see fit to pay
If a customer is not home to take delivery what can you do?
Leave and come back another day
Place the item out of view take a photo and send it to the customer and to head office.
Ring the customer until you get an answer
It is ok to smoke in the car while doing deliveries providing the window is down
True
False
If I work for a ride share company or other courier comany can I use the courier app for making deliveries?
No you must work soley with The Courier App
Providing you meet The Courier App guidelines
Do you have to be 18 or have a full licence to do deliveries?
I can be under the age of 18 provivng I dont deliver Cigarettes or Alcohol
I must be 18 or over and have a full drivers licence
What is the consequence for approaching customers directly for deliveries outside of the app??
Nothing as long as I tell nobody
Instant dismissal from The Courier App
Dismissal from the App and possible legal action
It is ok to do jobs on the side if a customer requests
True
False
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