Quiz by the ROSD Quest
Engage with Our Customer Engagement Quiz
Test your knowledge about customer interactions and values with our engaging quiz! This fun and educational experience will challenge your understanding of essential sales concepts and customer profiles.
By taking part in our quiz, you will:
- Learn about different customer types and their behaviors.
- Understand the importance of customer values in transactions.
- Enhance your skills for better customer engagement.
1.Someone really important or thinks he/she is important enough to transact with the manager.
A.VIP
B.middleman
C.Action star
D.foreigner
Other
Please Specify:
2.What are the customer values?
A. cost,honesty of the front liners,,brand
B. cost,honesty of the front liners,features,brand
C. cost ,features ,raport of the frontliners, brand
D.non of the above
3.If the customer walks into the store and ask for available postpaid plan,what you do?
A.Ask for their valid id and if they have the document needed
B.Offer the latest promotion that the store have.
C.Ask their name and where they intend to use the plan.
D. Non of the above.
4.What are the product bundling in Globe?
A.Connect,share,listen,stream
B.watch,listen,share, stream,connect
C .watch,listen,play ,share
D.connect,watch,listen ,share, stream
5.Customer not familiar to the product.
A.VIP
B.Middle man
C.Action star
D.foreigner
6.Customer that may accompanied by local friend or pinay wife.
A.Action star
B.foreigner
C.negosyate
D.middle man
7.Typically has bulk transaction,willing to pay in cash,simple choice of clothing.
A.foreigner
B.negosyate
C.middleman
D.VIP
8.Customer that typically arrives after 5 pm or during lunch.
A.foreigner
B.negosyate
C.the office worker
D.VIP
9.A customer who use intimidation to get what she/he wants.
A.foreigner
B.negosyate
C.middle man
D.action star
10 .All of the following are drives the team except one?
A.Create fun
B.Let the words flow
C.Celebrate achievements
d.Enjoy the learning
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