<div><span style='font-size: 18pt;'>How does your student success strategy stack up?</span></div>

How does your student success strategy stack up?

For years, we have observed what the best schools in the nation do to ensure they are safeguarding their investments and reaching all students with the support they need. This diagnostic tool is designed to help you evaluate how your institution is performing with respect to student success, and where there is the most area for improvement.

The diagnostic is broken into four sections, each containing 6-8 statements. Please indicate to what extent you agree with the statements, no/partially/yes. We anticipate the entire diagnostic taking no more than 10 minutes.

You will receive your full, personalized recommendations upon submission.

Part 1: Student Success Mission and Goals

We have set an attainable, institution-wide goal for first-year retention

Partially

Yes

We have set an attainable, institution-wide goal for overall term-to-term persistence (students of all years)

Partially

Yes

We have set attainable, institution-wide goals for four-and six-year graduation

Partially

Yes

We use real-time process metrics (e.g., next-term registration, financial holds, registration holds) to track progress towards larger institutional goals

Partially

Yes

We have clear, centralized review processes in place to actively monitor real-time process metrics

Partially

Yes

We rely on executive dashboards to allow leadership across the institution to monitor progress towards student success metrics in real time

Partially

Yes

Part 2: Organizational Design

We have a defined leader at the Associate Provost level or above with ownership of student success strategy,execution, and resourcing

Partially

Yes

We have a standing, institution-wide committee responsible for student success and retention

Partially

Yes

Faculty members have a clearly defined role in our student success strategy

Partially

Yes

We have invested in new staff and positioned sufficient advisors to allow for equitable and strategic advising across the institution

Partially

Yes

We have established tracking and reporting processes to actively monitor advising activity and student success outcomes

Partially

Yes

We have created accountability mechanisms that ensure our advisors have opportunities for career advancement based on performance

Partially

Yes

Part 3: Advising and Student Support

We have worked to transform the mindset of our advisors to ensure that they provide holistic and proactive success advising

Partially

Yes

Our advisors proactively manage assigned caseloads, and engage in targeted outreach as needed

Partially

Yes

We have mechanisms that enable faculty and advising staff to collaborate with other student support offices to deliver coordinated care to students

Partially

Yes

Faculty at my institution address high DFW courses to optimize student learning and time to degree

Partially

Yes

Faculty at my institution leverage data to identify curricular barriers and update courses that are roadblocks to retention and graduation

Partially

Yes

Faculty and staff in student support units collaborate to integrate career and academic planning, and to support post-graduation planning

Partially

Yes

Our advising self-service tools are easy to access, intuitive, and designed to improve student decision-making

Partially

Yes

Part 4: Data and Technological Capabilities

Faculty, advisors, and student support staff rely on unified and shared student records to coordinate student support

Partially

Yes

Faculty, advisors, and student support staff use a closed-loop case management system and a referrals system

Partially

Yes

Advisors use multi-modal communication tools (e.g., email, text, mobile app) to send targeted outreach to students

Partially

Yes

Students can make appointments with advising and support services staff using an online system

Partially

Yes

Advising staff and student success leaders rely on predictive analytics to identify and stratify student subpopulations

Partially

Yes

Advising staff and student success leaders are able to use analytics to understand the effectiveness and impact of their interventions

Partially

Yes

Faculty and student support staff use early alert processes to identify academic, financial, or engagement problems

Partially

Yes

Advising staff and student success leaders rely on a student-facing app to scale and extend support by automating guidance

Partially

Yes

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