TOEIC Reading Test
Name:
READING TEST
In the Reading test, you will read a variety of texts and answer several different types of reading comprehension questions. The entire Reading test will last 75 minutes. There are three parts, and directions are given for each part. You are encouraged to answer as many questions as possible within the time allowed.
You must mark your answers on the separate answer sheet. Do not write your answers in your test book.
PART 5
Directions: A word or phrase is missing in each of the sentences below. Four answer choices are given below each sentence. Select the best answer to complete the sentence. Then mark the letter (A), (B), (C), or (D) on your answer sheet.
READING TEST
In the Reading test, you will read a variety of texts and answer several different types of reading comprehension questions. The entire Reading test will last 75 minutes. There are three parts, and directions are given for each part. You are encouraged to answer as many questions as possible within the time allowed.
You must mark your answers on the separate answer sheet. Do not write your answers in your test book.
PART 5
Directions: A word or phrase is missing in each of the sentences below. Four answer choices are given below each sentence. Select the best answer to complete the sentence. Then mark the letter (A), (B), (C), or (D) on your answer sheet.
101. Summer interns at Fairview City Hall must --------- all city council meetings.
(A) attend
(B) attending
(C) to attend
(D) attends
102. A --------- analysis of market trends can lead retailers to profitable results.
(A) careful
(B) care
(C) carefully
(D) cared
103. Please ---------- a copy of each sales report on a separate piece of paper.
(A) pick
(B) tell
(C) reply
(D) print
104. Ms. Wendt's ---------, Daniel Novianto, will be answering her e-mails while she is on leave.
(A) assistant
(B) assistance
(C) assisting
(D) assists
105. Do not keep perishable foods in the cooler beyond -------- expiration date.
(A) they
(B) their
(C) them
(D) themselves
106. Erico Costa's new work of fiction is an -------- tale of mistaken identity.
(A) amuse
(B) amusement
(C) amusingly
(D) amusing
107. Zantos Network is moving forward with the -------- to purchase a local radio station.
(A) property
(B) advancement
(C) proposal
(D) signature
108. Over 95 percent of Kapp Hardware's clients have responded ------- in online reviews.
(A) favorable
(B) favorably
(C) favored
(D) to favor
109. Ms. Kean mentioned the improved tool kit -------- at the meeting but did not discuss how we will promote it.
(A) closely
(B) repeatedly
(C) upwardly
(D) neatly
110. Once Mr. Braun had toured the conference --------, he paid the deposit fee.
(A) location
(B) locate
(C) locating
(D) locator
111. Management has asked Ms. Leung to meet -------- the new office supply vendor tomorrow.
(A) at
(B) with
(C) for
(D) of
112. Mr. Farmingham will rearrange his schedule to have lunch at 2:00 P.M. -------- you are available then.
(A) if
(B) by
(C) without
(D) during
113. Please include your employee number -------- filling out the room reservation form.
(A) although
(B) so
(C) when
(D) however
114. Be sure to pack a water bottle for tomorrow's mountain hike, as it is -------- to stay hydrated.
(A) nutritious
(B) sensitive
(C) direct
(D) crucial
115. Westmont Hospital announced that leading heart -------- Dr. Emily Chow will be joining the staff next month.
(A) special
(B) specialize
(C) specialist
(D) specialized
116. The Midosuji branch of Tsurutani Bank is closed -------- because of a problem with the electrical system.
(A) slightly
(B) temporarily
(C) universally
(D) terminally
117. Funds raised by the community auction will be used to maintain the -------- Quill Street playground.
(A) aging
(B) glad
(C) utter
(D) brief
118. United Carpet West received -------- higher customer satisfaction ratings than its competitors did.
(A) signify
(B) significance
(C) signifying
(D) significantly
119. This month's tool catalog was edited to reflect that two items are not in --------.
(A) situation
(B) stock
(C) action
(D) asset
120. On-site training programs are associated with -------- employee motivation.
(A) to increase
(B) increases
(C) increased
(D) increase
121. The catering contract calls for flowers to be arranged -------- in a vase on each banquet table.
(A) honestly
(B) enormously
(C) hungrily
(D) attractively
122. Fifty percent of the total landscaping cost is required now, and the -------- is due upon completion of the project.
(A) remains
(B) remain
(C) remained
(D) remainder
123. The date of the building’s grand opening was moved -------- President Daniels could be there to officiate.
(A) so that
(B) such as
(C) due to
(D) except for
124. New patients -------- miss their initial visit at Pratha Medical Clinic without advance notice will not be rescheduled.
(A) what
(B) where
(C) who
(D) why
125. Mr. Lewis deserves -------- for the thoughtful service he always provides to customers.
(A) content
(B) experience
(C) community
(D) recognition
126. -------- the growing demand for steel, there is still a large supply available.
(A) Likewise
(B) Despite
(C) Though
(D) While
127. Maria Pennfield’s Star Signs Company -------- two decades ago.
(A) has established
(B) establishes
(C) was established
(D) establishing
128. The paintings -------- the outside wall of the Klampton Hotel feature the art of Ah Lam Zhang.
(A) unto
(B) instead of
(C) in case of
(D) along
129. Please -------- the handrail when going down the Palmer Theater’s marble staircase.
(A) catch up
(B) run out of
(C) find out
(D) hold on to
130. Until the office heating system --------, employees are permitted to work from home.
(A) will be fixed
(B) is being fixed
(C) has been fixed
(D) had been fixed
PART 6
Directions: Read the texts that follow. A word, phrase, or sentence is missing in parts of each text. Four answer choice for each question are given below the text. Select the best answer to complete the text. Then mark the letter (A), (B), (C), or (D) on your answer sheet.
Questions 131-134 refer to the following article.
CALGROVE (November 4)—The Calgrove Transportation Bureau announced today that it recently contracted with Tazuco Corporation to provide the city with new traffic-signal control cabinets. These cabinets contain the computers that manage the timing of automated --131.--. According to a Tazuco spokesperson, the cabinets are designed with roll-up doors for easy access, so that sidewalks are not blocked when maintenance teams service them. --132.--. The cabinets are also equipped with a backup battery designed to keep the signals running --133.--an electrical outage, so that vehicular traffic can move smoothly.
Calgrove plans --134.-- several Tazuco cabinets in the West Bay neighborhood during an initial trial period. After collecting data from those, transportation officials will decide whether further units should be placed throughout the city.
PART 6
Directions: Read the texts that follow. A word, phrase, or sentence is missing in parts of each text. Four answer choice for each question are given below the text. Select the best answer to complete the text. Then mark the letter (A), (B), (C), or (D) on your answer sheet.
Questions 131-134 refer to the following article.
CALGROVE (November 4)—The Calgrove Transportation Bureau announced today that it recently contracted with Tazuco Corporation to provide the city with new traffic-signal control cabinets. These cabinets contain the computers that manage the timing of automated --131.--. According to a Tazuco spokesperson, the cabinets are designed with roll-up doors for easy access, so that sidewalks are not blocked when maintenance teams service them. --132.--. The cabinets are also equipped with a backup battery designed to keep the signals running --133.--an electrical outage, so that vehicular traffic can move smoothly.
Calgrove plans --134.-- several Tazuco cabinets in the West Bay neighborhood during an initial trial period. After collecting data from those, transportation officials will decide whether further units should be placed throughout the city.
131.
(A) stoplights
(B) sprinklers
(C) tellers
(D) messages
132.
(A) This will provide added space for kitchen utensils.
(B) Local sports fans are already lining up for tickets.
(C) Drivers will appreciate the additional drive-up convenience.
(D) This feature is sure to be welcomed by local pedestrians.
133.
(A) by means of
(B) on top of
(C) in the event of
(D) on behalf of
134.
(A) install
(B) to install
(C) have installed
(D) will install
Questions 135-138 refer to the following brochure.
Most car buyers take out the expensive loans that are offered by auto dealership salespeople. This likely means the buyer will pay loan interest both to the lender and to the dealership. Do not make this --135--. We at Athena Bank invite you to consider an --136.--. Why not secure a loan directly through Athena first, before ever entering a dealership? You could save hundreds. We are even willing to guarantee our lowest loan rate. --137.--. Our representatives will be --138.-- to answer any questions that you may have.
Questions 135-138 refer to the following brochure.
Most car buyers take out the expensive loans that are offered by auto dealership salespeople. This likely means the buyer will pay loan interest both to the lender and to the dealership. Do not make this --135--. We at Athena Bank invite you to consider an --136.--. Why not secure a loan directly through Athena first, before ever entering a dealership? You could save hundreds. We are even willing to guarantee our lowest loan rate. --137.--. Our representatives will be --138.-- to answer any questions that you may have.
135.
(A) impression
(B) comment
(C) mistake
(D) revision
136.
(A) alternatively
(B) alternative
(C) alternatives
(D) alternating
137.
(A) This was a great choice for a home loan.
(B) Feel free to take a test drive at any time.
(C) However, you will still need to purchase an auto insurance policy.
(D) We can do this because we specialize in low-interest auto loans.
138.
(A) proper
(B) happy
(C) successful
(D) pleasant
Questions 139-142 refer to the following e-mail.
To: Leni Bischof <lbischof@curiousgardengoods.de>
From: Brian Adler <badler@curiousgardengoods.co.uk>
Subject: Information
Date: 31 March
Attachment: Adler_1
Dear Ms. Bischof:
After our meeting in London last week, I did some research into the feasibility of using robots in the Hamburg warehouse. --139.--. Despite the initial expenditure we would have to make, I think we would end up saving money in the long run. --140.--, robots can be programmed to accomplish simple, automated tasks. Robots can also perform the same task over and over again. This allows employees to concentrate on jobs that require more --141.-- skills. I have attached a brief report on the costs and benefits of --142.-- robotic technology. Please let me know what you think.
Sincerely,
Brian Adler
Questions 139-142 refer to the following e-mail.
To: Leni Bischof <lbischof@curiousgardengoods.de>
From: Brian Adler <badler@curiousgardengoods.co.uk>
Subject: Information
Date: 31 March
Attachment: Adler_1
Dear Ms. Bischof:
After our meeting in London last week, I did some research into the feasibility of using robots in the Hamburg warehouse. --139.--. Despite the initial expenditure we would have to make, I think we would end up saving money in the long run. --140.--, robots can be programmed to accomplish simple, automated tasks. Robots can also perform the same task over and over again. This allows employees to concentrate on jobs that require more --141.-- skills. I have attached a brief report on the costs and benefits of --142.-- robotic technology. Please let me know what you think.
Sincerely,
Brian Adler
139.
(A) I think it is an idea worth considering.
(B) It is the oldest building on the campus.
(C) I saw a photo of robots in a magazine.
(D) Technology changes rapidly these days.
140.
(A) Otherwise
(B) Even so
(C) Nevertheless
(D) For one thing
141.
(A) analyze
(B) have analyzed
(C) analytical
(D) to analyze
142.
(A) used
(B) using
(C) to use
(D) being used
Questions 143-146 refer to the following letter.
Anabel Faren
183 Maple Road
Irvine, CA 92621
September 12
Arun Khatri
Product Development
Better Barley Company
2800 Clearview Drive
Los Angeles, CA 90040
Dear Mr. Khatri,
Thank you for your interest in my food blog, Cooking with Anabel 365. I am a trained chef who has been creating original recipes for the home cook for the past eleven years. I currently have more than 50,000 followers who respond --143.-- to my posts. From their
many comments, one fact stands out—they are eager to purchase the products I --144.--.
--145.--. I can create recipes using your products and feature your products on my site. I use
the services of a professional photographer --146.-- the products I use to their best advantage. Please let me know if you would like to talk further about the brands I work with
or about using your products on my blog.
Very truly yours,
Anabel Faren
Questions 143-146 refer to the following letter.
Anabel Faren
183 Maple Road
Irvine, CA 92621
September 12
Arun Khatri
Product Development
Better Barley Company
2800 Clearview Drive
Los Angeles, CA 90040
Dear Mr. Khatri,
Thank you for your interest in my food blog, Cooking with Anabel 365. I am a trained chef who has been creating original recipes for the home cook for the past eleven years. I currently have more than 50,000 followers who respond --143.-- to my posts. From their
many comments, one fact stands out—they are eager to purchase the products I --144.--.
--145.--. I can create recipes using your products and feature your products on my site. I use
the services of a professional photographer --146.-- the products I use to their best advantage. Please let me know if you would like to talk further about the brands I work with
or about using your products on my blog.
Very truly yours,
Anabel Faren
143.
(A) quietly
(B) frequently
(C) negatively
(D) aggressively
144.
(A) design
(B) restore
(C) recommend
(D) manufacture
145.
(A) Original recipes are often preferred.
(B) I would be happy to work with you.
(C) Many have eaten in the best restaurants.
(D) I will soon rearrange my kitchen.
146.
(A) to display
(B) it displays
(C) a display of
(D) has displayed
PART 7
Directions: In this part you will read a selection of texts, such as magazine and newspaper articles, e-mails, and instant messages. Each text or set of texts is followed by several questions. Select the best answer for each question and mark the letter (A), (B), (C), or (D) on your answer sheet.
Questions 147-148 refer to the following announcement.

PART 7
Directions: In this part you will read a selection of texts, such as magazine and newspaper articles, e-mails, and instant messages. Each text or set of texts is followed by several questions. Select the best answer for each question and mark the letter (A), (B), (C), or (D) on your answer sheet.
Questions 147-148 refer to the following announcement.

147. What will Ms. Ferry speak about?
(A) How to start a business
(B) How to write a résumé
(C) Where to look for jobs
(D) What to wear to work
148. What is indicated about the event?
(A) It is held every year.
(B) It is open to the public.
(C) A full dinner will be provided.
(D) There is a fee for admission.
Questions 149-150 refer to the following online customer-service exchange.

Questions 149-150 refer to the following online customer-service exchange.

149. What most likely is true about Ms. Abebe?
(A) She has been locked out of her office before.
(B) She oversees staff at a publishing company.
(C) She will be submitting a report in two hours.
(D) She had contacted Mr. Martin last week.
150. At 9:13 A.M, what does Mr. Martin most likely mean when he writes, “I see”?
(A) He knows that Ms. Abebe tried to access the account repeatedly.
(B) He noticed that Ms. Abebe had changed her password.
(C) He understands why Ms. Abebe rejects his suggestion.
(D) He realizes why Ms. Abebe needs on-site assistance.
Questions 151-152 refer to the following e-mail.

Questions 151-152 refer to the following e-mail.

151. What is indicated about the inspection?
(A) It takes place every two years.
(B) It involves checks over a two-day period.
(C) It includes testing the alarm system.
(D) It is required by a government agency.
152. When are both elevators anticipated to be operational again?
(A) At 8:00 A.M.
(B) At 10:45 A.M.
(C) At 11:00 A.M.
(D) At 2:00 P.M.
Questions 153-154 refer to the following advertisement.

Questions 153-154 refer to the following advertisement.

153. What service does Pro Clean Dry Cleaners offer?
(A) Delivery of orders to customers’ homes
(B) Removal of stains using current processes
(C) Free replacement of buttons and zippers
(D) Advice on proper long-term garment storage
154. How can some customers receive a discount?
(A) By placing their first order in March
(B) By spending more than $30
(C) By responding to a customer survey
(D) By purchasing a garment bag
Questions 155-157 refer to the following article.

Questions 155-157 refer to the following article.

155. According to the article, why is the company changing its name?
(A) To make the name easier to remember
(B) To better reflect the company’s current image
(C) Because it has been sold to another company
(D) Because it is no longer selling burgers
156. According to the article, what does the company hope to accomplish by hiring Ms. Wu?
(A) More women will visit BC Bistro locations.
(B) More teenagers will become interested in BC Bistro.
(C) There will be a larger audience for Star Dancers.
(D) Free dance classes will be held at all locations.
157. In which of the positions marked [1], [2], [3], and [4] does the following sentence best belong?
“Advertisements featuring Ms. Wu are set to begin when the name changes.”
(A) [1]
(B) [2]
(C) [3]
(D) [4]
Questions 158-160 refer to the following invoice.

Questions 158-160 refer to the following invoice.

158. What is indicated about All Sounds Music?
(A) Its store in Foustown is new.
(B) Its owner is Mr. Sajek.
(C) It has multiple locations.
(D) It is open every day.
159. What is suggested about the GR-48 speakers?
(A) They were purchased at a discount.
(B) They were returned in damaged condition.
(C) They were returned with a purchase receipt.
(D) They were rented from All Sounds Music.
160. For how long is Ms. Ahn’s store credit valid?
(A) 14 days
(B) 30 days
(C) 60 days
(D) 90 days
Questions 161-163 refer to the following memo.

Questions 161-163 refer to the following memo.

161. What is indicated about Lawson’s customers?
(A) They must provide photographs of damaged items.
(B) They must send an e-mail request for repair service.
(C) They may request that technicians write out an estimate.
(D) They may record complaints about the warranties electronically.
162. The word “covered” in paragraph 2, line 1, is closest in meaning to
(A) replaced
(B) included
(C) retrieved
(D) concealed
163. What do Lawson’s technicians repair?
(A) Cameras
(B) Mobile phones
(C) Homes
(D) Furniture
Questions 164-167 refer to the following text-message chain.

Questions 164-167 refer to the following text-message chain.

164. What is indicated about the upcoming meeting?
(A) Staff will give updates on a project.
(B) Staff will be joined by several clients.
(C) Staff will celebrate a recent success.
(D) Staff will make some important decisions.
165. At 8:50 A.M., what does Ms. Sugiyama mean when she writes, “I could use a break from the office”?
(A) She approves of meeting elsewhere.
(B) She wants to ask for time off from work.
(C) She is looking forward to her vacation.
(D) She is happy to run an errand for Ms. Farr.
166. What concern does Ms. Farr express about Crab Bay Café?
(A) It is too expensive.
(B) It is somewhat noisy.
(C) It does not offer Internet service.
(D) It cannot accommodate many people.
167. What time does the group normally meet?
(A) At 11:00 A.M.
(B) At 11:30 A.M.
(C) At 12:00 noon
(D) At 12:30 P.M.
Questions 168-171 refer to the following information.

Questions 168-171 refer to the following information.

168. What is suggested in the information?
(A) Equipment has been recently upgraded.
(B) Delayed bill payments may result in a late fee.
(C) Quality service is a priority.
(D) A service area has expanded.
169. In what case will a customer receive a $40 credit from Crofton Power?
(A) When a power outage lasts more than three days
(B) When an inquiry is not addressed quickly
(C) When equipment requires emergency maintenance
(D) When a service technician’s arrival is delayed
170. What will Crofton Power do when a power outage is planned?
(A) Renew a service contract
(B) Update a billing cycle
(C) Give advance notice
(D) Hire additional technicians
171. In which of the positions marked [1], [2], [3], and [4] does the following sentence best belong?
“Customers typically receive a response within two hours after an online request is made.”
(A) [1]
(B) [2]
(C) [3]
(D) [4]
Questions 172-175 refer to the following customer reviews.

Questions 172-175 refer to the following customer reviews.

172. What type of service does the business most likely provide?
(A) Home decorating
(B) Event planning
(C) Custom printing
(D) Fashion accessorizing
173. What does Ms. Rossi indicate about her items?
(A) They were made according to her instructions.
(B) They were shipped to another country.
(C) They were constructed with inexpensive materials.
(D) They were not the correct color.
174. What made a customer unhappy?
(A) A product option
(B) Business hours
(C) A party venue
(D) Recital programs
175. What does Mr. Larsson discuss in his review?
(A) The instructions for placing an order
(B) The variety of product choices
(C) The efficiency of the business
(D) The weight of the merchandise
Questions 176-180 refer to the following tracking information and e-mail.


Questions 176-180 refer to the following tracking information and e-mail.


176. According to the tracking information, where was the package on the evening of May 4?
(A) In Baltimore
(B) In Hartford
(C) In Lowell
(D) In Windham
177. According to the tracking information, how was the package most likely transported?
(A) By NPS airplane
(B) By NPS truck
(C) By Deymantis airplane
(D) By Deymantis truck
178. Why did Ms. Launey write the e-mail?
(A) To provide an update
(B) To explain a delay
(C) To order a new part
(D) To request a report
179. When was part number 264 tested?
(A) On May 2
(B) On May 6
(C) On May 7
(D) On May 11
180. According to the e-mail, what will part number 264 most likely be used for?
(A) Breaking concrete
(B) Polishing metal
(C) Shaping glass
(D) Cutting wood
Questions 181-185 refer to the following advertisement and letter.


Questions 181-185 refer to the following advertisement and letter.


181. What would NOT be available to customers who visit Keller Attire's Web site?
(A) Shoes to match a suit
(B) Professional advice
(C) Images of clothes
(D) A way to find correct sizes
182. In the advertisement, the word “standard” in paragraph 3, line 1, is closest in meaning to
(A) basic
(B) valuable
(C) average
(D) affordable
183. Why did Mr. Varela write to Ms. Ford?
(A) To report a mistake in an advertisement
(B) To express his concern about a policy
(C) To invite her to meet his clients
(D) To praise her company’s customer service
184. What is suggested about Mr. Varela?
(A) He lives in New York.
(B) He is dissatisfied with a service.
(C) He was unable to attend a dinner.
(D) He paid $50 for delivery.
185. What problem did Mr. Varela have with the suit he ordered?
(A) It did not fit.
(B) It was the wrong color.
(C) It was delivered to the wrong address.
(D) It arrived late.
Questions 186-190 refer to the following advertisement, invoice, and e-mail.


Questions 186-190 refer to the following advertisement, invoice, and e-mail.


186. What is indicated about Green Lyre Office Furniture?
(A) It will soon close one of its stores.
(B) It accepts online orders only.
(C) It is offering a 40 percent discount on all merchandise.
(D) It offers to remove used furniture.
187. What is suggested about Hainey Medical Clinic?
(A) It is not located in Somerfield.
(B) Its waiting room includes a children’s play area.
(C) It has just enlarged its waiting room.
(D) It has recently moved to a new location.
188. Why did Mr. Byrne send the e-mail?
(A) To make a purchase
(B) To answer a question
(C) To schedule an appointment
(D) To describe some product features
189. What did Ms. Kai indicate about the leather sofa?
(A) It was not the correct item.
(B) It was the wrong color.
(C) It was somewhat damaged.
(D) It was not suitable for the space.
190. What extra item does the store offer to add to the order?
(A) MT-5047
(B) MT-2956
(C) MT-0632
(D) MT-4278
Questions 191-195 refer to the following e-mail, article, and Web site post.



Questions 191-195 refer to the following e-mail, article, and Web site post.



191. In the e-mail, what is Mr. Eskens asked to do?
(A) Subscribe to a newsletter
(B) Update his photograph
(C) Sign a document
(D) Visit the library
192. According to the article, what will take place at a new location?
(A) A food market
(B) A training program
(C) A drama festival
(D) A music concert
193. What page in the newsletter most likely features materials provided by Mr. Eskens?
(A) Page 4
(B) Page 6
(C) Page 9
(D) Page 14
194. Who must follow the deadline mentioned in the article?
(A) Workers applying for jobs
(B) Artists requesting funds
(C) Readers canceling subscriptions
(D) Writers submitting articles
195. What is indicated about the training given by Mr. Lothar?
(A) Residents requested it.
(B) Local authorities paid for it.
(C) It can be attended online.
(D) It will be postponed.
Questions 196-200 refer to the following advertisement and e-mails.



Questions 196-200 refer to the following advertisement and e-mails.



196. What is suggested about Adeletto and Sons?
(A) It creates products made of artificial leather.
(B) It produces shoes and handbags.
(C) It plans to open a new international office soon.
(D) It sells leather to manufacturing companies.
197. What is one purpose of the first e-mail?
(A) To promote boat rentals for events
(B) To complain about a late shipment
(C) To ask for advice about seat coverings
(D) To request instructions for preserving a delicate material
198. What collection best suits Mr. Cho's needs?
(A) Roma
(B) Genoa
(C) Vicenza
(D) Milano
199. What is the reason for Mr. Grande’s apology in the second e-mail?
(A) A sample arrived with significant water damage.
(B) The wrong material was used in preparing a sample.
(C) An order confirmation was not sent.
(D) A discount was not applied to an order.
200. What will probably be most important to Mr. Cho when he places a full order?
(A) The shipping time
(B) The amount of the discount
(C) The color selection
(D) The finishing treatment
Stop! This is the end of the test. If you finish before time is called, you may go back to Parts 5, 6, and 7 and check your work.
Stop! This is the end of the test. If you finish before time is called, you may go back to Parts 5, 6, and 7 and check your work.
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