Helpdesk Knowledge Challenge
Helpdesk Knowledge Challenge
Test your knowledge about the Helpdesk and its processes in this engaging quiz! Answer questions about the team, tools, and resources crucial for effective support.
Enjoy a mix of multiple-choice and checkbox questions:
- Identify team members
- Rate your experience
- Learn about important tools
What are the names of People in Helpdesk? Multiple answers
George
Marc
Nathalie
Khaled
Tarek
Salim
Emeric
Laura
Burger King
Is this correct?
True
False
How bad is helpdesk?
How good is helpdesk?
Which Department/store is the helpdesk champion?
Firenze
Salo
Porto-Vecchio
Beirut
Rio
Sanary
Iris HQ Paris
Where to run iris application from?
The house
The DMG
The Application Folder
My phone
From another Galerie
What to do if the helpdesk does not answer quickly
Close the galerie and go away
Call my brother/sister
Call 911
Call the police
What color is the Anydesk application
Red
Red
Red
What is the Anydesk Address ID?
My personal ID
My Street Name
My phone number
The Galerie email
A BIG RED NUMBER IN THE MIDDLE OF THE SCREEN!!!!!!!!!!!!
What is Anydesk used for?
Booking Hotels
Checking Messages
Nothing important
Remote Connection
How to contact Helpdesk
Call Emeric
Call Helena
Call the Police
Submit a form on the helpcenter website
All of the above
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