Bswift knowledge check
bswift Knowledge Check Quiz
Welcome to the bswift Knowledge Check Quiz! This quiz is designed to test your understanding of the bswift portal and its various features. From enrollment requirements to billing options, you'll be challenged on a range of topics relevant to navigating the bswift system effectively.
Take the quiz to see how well you know the bswift platform:
- 10 engaging multiple-choice questions
- Test your knowledge on enrollment processes, benefits, and terms
- Perfect for anyone working with bswift or related systems
Which of the following is NOT a feature of the bswift portal?
Enrollment in an employer sponsored health plan
Calculation of a retirement savings goal
Retirement modeling of health plan options and costs
Estimates of health costs, including premiums, prescriptions, and visits to providers
When you have impersonated the user, which bswift option allows you to view plan options that are available to retirees during open enrollment?
Benefits Modeling
Current Benefits
View/Edit
Family Information
Which of the following is NOT required to complete enrollment?
Member Demographics
Attestation
Prescription Finder
Retiree Address
Which option best describes a cancellation of enrollment?
When the individual wants to be removed from their current plan's active coverage
When the individual no longer wants the plan selected for a recent enrollment and it is prior to the effective date.
When the individual no longer wants the plan selected for a recent enrollment and it is after the effective date.
When an individual no longer wants to dis-enroll from their plan
The bswift portal is unavailable for either you or the retiree to complete enrollment. What should you do?
Fax an enrollment form to the retiree, have them complete the form, and fax back to you
Apologize and ask the retiree to try again tomorrow
Instruct the retiree to call bswift and provide the telephone number
Record enrollment information in the Retiree Exchange Manual Forms Quickbase
A member is at risk of termination due to non-payment. Their plan will term next week. What can be done to avoid termination of the members plan?
Submit an escalation via Enrollment and Eligibility Quickbase
Nothing - the member will be terminated
Assist member in processing a payment for one full months premium before termination date.
Escalate the matter via GPS service reques
Who cannot be listed as a beneficiary for life insurance under Aetna, Inc.?
A family pet
A funeral home
A trust
A charity
All members are defaulted into consolidated billing unless otherwise stated in the group s toolkit. This means that all Medicare family members (retiree/spouse) will default to one invoice/bill.
False
True
We can take a credit card payment for the following individuals, except:
Post-65 County of Galveston retirees
Pre-65 ETP retirees
Post-65 LL Bean retirees
Those enrolled in Medicare Advantage plans
How can a retiree sign up for ACH?
Mail in an ACH form
Login to the portal to enter the information
Call in and provide bank information over the phone
Both Logging in and/or Calling in
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