Customer Success / Tech Support at GeekSeller.com

* Some questions on this test have time limits, a clock is displayed in the bottom right corner.
* You cannot go back to previous questions.
* You cannot retake this tests.
Good luck! :)
* Some questions on this test have time limits, a clock is displayed in the bottom right corner.
* You cannot go back to previous questions.
* You cannot retake this tests.
Good luck! :)
Your First and Last Name
Your Email Address
How would you score your tech knowledge on a scale from 1 to 10?
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10
How would you score your phone support experience on a scale from 1 to 10?
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10
How would you score your live chat support experience on a scale from 1 to 10?
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10
 
 
 
Part 1
 
In this part of the test you will have only 30 seconds for multiple choice answer and 2 min for open questions.
 
 
 
 
 
Part 1
 
In this part of the test you will have only 30 seconds for multiple choice answer and 2 min for open questions.
 
 
Mozilla, Firefox, Google Chrome, Netscape Navigator and Opera are examples of
Operating Systems
Web Sites
Online Stores
Web Browsers
Search Engines
Search Rules
Choose the biggest attachment that you would send through the email:
10 Kilobytes
100 Kilobytes
1 Gigabyte
10 Megabytes
10 Bytes
100 Bytes
What SSL does?
Type of a file
Identification code for products sold online
Security technology to send data through the internet
Software to process online transactions and generate labels
Type on a digital currency
A document to store data
What does firewall do?
Infects computers with viruses
Allows developers to build APIs
Securely transfers money between a merchants and a buyer
Protects merchants from fraud transactins
Protects buyers from an accident purchase
Prevents unauthorized access to a network
What does API do?
Make internet transaction secure
Make internet connection secure
Protect website against hacker attack
Protect computers against viruses
Allow connect and exchange data between two separate system
Prevents fraud transactions
What does UPC identify?
Order
Shipping location
Merchant
Product
Store location
Marketplace
What do you think is an ecommerce multichannel system (in your own words)?
List few names of marketplaces, on which buyers can purchase products from multiple sellers. (Example: Amazon)
Name few ecommerce platforms, on which merchants can sell their own products, control a look of the store etc. (Example: Shopify)
Select which statements are true:
GeekSeller competes with Jet.com and Walmart.com
GeekSeller allows merchants to synchronize inventory levels between multiple marketplaces
Buyers can purchase products on GeekSeller.com
GeekSeller competes with Shopify and BigCommerce
Choose which listed below are ecommerce platforms on which merchants can build their own online store (do not select marketplaces on which merchants sell together with other seller).
Magento
JET
ShipWorks
Staples
EBay
Rakuten
Shopify
BigCommerce
WordPress
Walmart
Amazon
Which file formats are usually used by merchants for importing and exporting data about products to and from ecommerce platforms.
CSV
XLS
XLSX
FTP
DOC
JPG
TXT
PSD
HTML
PHP
Which terms listed below are used in ecommerce to identify products.
ASP
ASIN
UPC
Tracing Number
SSL
SKU
EAN
CSV
Which listed below are online marketplaces, on which buyers can purchase products from different sellers (example: Amazon)?
Magento
JET.com
ShipWorks
Staples
EBay
Rakuten
Shopify
BigCommerce
WordPress
Walmart.com
Who bought JET.com recently?
Amazon
Ebay
Shopify
BigCommerce
Walmart
ShipStation
Google
Uber
 
Part 2

In front of you one fun quick question, you have only 10 seconds to answer it :).
 
Part 2

In front of you one fun quick question, you have only 10 seconds to answer it :).
How big is GeekSeller team?
 
Part 3
 
In this part of the test there is no time limit. You can take your time to answer those questions.
 
Part 3
 
In this part of the test there is no time limit. You can take your time to answer those questions.
What work commitment do you prefer:
Full time
Part time
What type of work do you prefer:
In office
Remote work
What software did you use in the past to communicate with your team members and customers?
Pleas tell us mora about your experience working with ecommerce.
Any programing/coding experience?
This is the last section of the test. If you have questions or comments, please provide them here.
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