Chapter 3 Questions

The purpose of the Patient’s Bill of Rights is to

Limit the cost of health caregivers

List the costs associated with services provided

Ensure respect and dignity for all residents

Provide a list of rules for the resident to follow

Which of the following is in the Patient’s Bill of Rights?

Privacy while receiving care

The cost of services

Send and receive mail

All of the above

An example of a resident’s right to privacy being violated is

Discussing the resident’s condition during a staff conference

Reporting an observation to a nurse

Discussing a resident’s condition at home

Recording a resident’s BP on a chart

When a resident complains about conditions in a facility, you should

Tell the family to transfer resident to another facility

Listen carefully to the complaint and report it to CN

Help the resident write a complain letter to the state

Explain that some things cannot be changed

Resident’s possessions should be

Placed in the facility’s safe

Sent home with family members

Handled with respect

Thrown away

When a resident feels her rights have been violated, she has the right to

Leave the facility without paying

Remain in the facility for free

Call law enforcement

File a grievance

If you see another CNA abusing a resident, you should

Call the resident’s family

Report the incident to CN

Tell the CNA you won’t report her if she doesn’t do it again

Do nothing since it’s not your responsibility

Help Residents retain dignity and self-worth by

Complete your tasks for each resident in the same way

Call residents by endearing terms

Do everything for residents so you finish quickly

Allow residents to make as many choices as possible

What should you do when tidying upa resident’s room?

Ask before throwing anything away

Throw out old reading materials

Clean the room without permission from the resident

Remove flowers from the room

You violate the resident’s privacy if you

Open her mail without permission

Close the door when feeding the resident

Expose only the part of the body being cleaned

Keep medical information confidential

Restrains should

Be used to make your tasks easier

Be used to punish uncooperative residents

Only be used upon the resident doctor’s orders

Be used only occasionally

A sign of sexual abuse can be

Small burns on the body

Bruising in the genital area

Weight loss and signs of poor nutrition

Lack of personal hygiene

The ombudsman’s job is to

Entertain residents

Regulate nursing homes

Work with the nursing home to protect resident’s rights

Manage the budget

Residents have the right to

Smoke anywhere in the facility

Use the telephone

Have access to the entire facility

See other residents’ medical records

In caring for residents while following the patient’s Bill of Rights, the CNA should

Provide privacy during caregiving

Ignore complains

Share information about the resident with family

Take residents’ belongings if they aren’t using them

If a resident wakes up during the night and requests food, the CNA should

Tell resident to wait for breakfast

Check the care plan for diet requirements before offering food

Tell resident there is not food available

Tell resident there is not food allowed after dinner

If a female resident’s husband asks for time alone with his wife, a CNA should

Leave and listen outside the door

Let the husband visit with the door open

Tell the husband “NO”

Let the husband visit in private

Padding rails on a bed is to

Be used as restrains

Hang the call bell on

Protect the resident from injury

Keep the resident warm

When preparing to dress a resident, a CNA should

Get the clothes first at hand

Give the resident a choice

Use yesterday’s clothes if they are clean

Choose clothes that the roommate likes

These are examples of abuse or neglect except

Restraining a resident per doctor’s order

Leaving a resident alone in the bathtub

Threatening to withhold food

Leaving a resident’s bed soiled

Proper use of a waist restrain requires that the CNA

Release the belt every 4 hours

Watch for skin irritation

Tie restrain to sail rails

Put restrain on tightly so resident cannot move

If a resident refuses to use a clothing protector during meal time, the CNA should

Tell the resident she must wear it

Put it on the resident

Report it to CN

Respect her wishes

A newly admitted resident has been put to bed. Your first action should be

Ask if she is hungry

Brush her teeth

List her belongings

Make sure she knows how to use the call bed

Encouraging a resident to participate in daily activities at the facility is

Done when time permits

Not your responsibility

Necessary for rehabilitation

A violation of the resident’s rights

When family visit the resident, they should

Stay in the day room

Not stay long

Help with care

Be allowed to visit in private

You may attend resident council meetings in a facility if

The residents invite you

Your CN assigns you to attend

You are interested in the meeting

None of the above

If a resident wants to wash her own underwear, you should

Ignore her request

Tell her it must go through the laundry

Tell her you will wash it

Help her obtain supplies

If a resident does not speak English, you should

Have the family interpret

Request an interpreter to the CN

Call the doctor to interpret

Ignore the resident

Your CN instructs you to clean the resident’s closet. You should

Throw away torn clothing

Ask the family to do it

Have the resident help

Tell the nurse you are too busy

Chapter 3 Questions

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