MIS 111 Exam 2
A “Fishbone” process analysis diagram is also known as
A cause-and-effect diagram
A correlation graph
A cross-functional flowchart
An organization chart
In a vertical cross-functional business process diagram, the orderof items in one column (from top to bottom) shows what relationship among these items?
Time
Cost
Importance
Frequency
Skill Level
All of the symbols representing tasks and decisions that are shown insingle columnof a vertical cross-functional diagram are related to the same what?
Actor
Root Cause
Organization
Decision Model
What term describes the method of doing business by which a company sustains itself?
Business Model
Value Proposition
Revenue Model
Production Model
Which of the following does a Fishbone Diagram typically notinform you about a problem?
The cost of correcting a problem with a process
Identifies the major categories of a problem
Helps guide the process improvement process
The command shown in class, to ‘touch’ another computer over the internet using its address and the command line, was what?
Ping
Tap
Touch
Seek
A graphical description of a database that describes the way in which an organization’s data and business activities are associated with one another is known as
An Entity Relationship Diagram
A Model of Efficiency
An Enterprise Resource Design
An Artificial Database Scheme
In a relational database, what term refers to the collection of items that are all related to a single unique value, where the single value often serves as the primary key?
Record
Field
Form
List
Deposit
What type of data mining analysis identifies patterns in the data based on geographic (physical) or temporal (time) proximity?
Clustering
Classification
Association
Sequencing
Subjective knowledge that is based an individual’s experiences is known as what?
Tacit Knowledge
Refined Knowledge
Technical Knowledge
Explicit Knowledge
How does telemedicine improve the delivery of medical care in rural communities?
Telemedicine reduces the need for patients to travel to physician’s offices
Telemedicine allows patients to make a preliminary self-diagnosis online
Telemedicine prevents physicians from making errors during surgery
�Telemedicine Avatars” can perform routine procedures without the physician
What type of data structure allows us to organize multi-dimensional information from a data warehouse so that it can be viewed using different data abstractions (or projections)?
Data Cubes
Neural Networks
Click Stream
Executive Dashboard
What technique has been used by companies such as Starbucks and Netflix used to engagelarge numbers of non-employees to innovate, manage, design and market new products?
Crowdsourcing
Executive Dashboards
Click-stream analysis
Capacity planning
The terms “contextual,” “relevant,” and “actionable” are commonly related to what term?
Knowledge
Information
Repository
Alignment
Maintaining multiple copies of the same data in multiple information systems that can be independently updated commonly results in what information management problem?
Data Inconsistency
Data isolation
Data devaluation
Data compression
The characteristics of big data (data science) are described as being related to volume (of the information), velocity (speed at which information is collected), and what other characteristic?
Variety (integrating data from multiples sources)
Vagueness (using data without a clear definition)
Valuation (using data that has significant economic value)
Visual (using data that can be displayed graphically)
With respect to a database, what term is used to describe an abstract representation of all of the information included in a data structure about a particular type of entity?
Entity Class
Entity Attribute
Entity Key
Entity Model
Entity Table
The task of brainstorming in a group decision support system is similar to what step in the knowledge management cycle?
Create
Disseminate
Publish
Refine
Store
What collaboration tool was discussed in class that enhances the participants’ contextual awareness by sharing non-verbal information during meetings?
Telepresence
Teleportation
Twitter
Crowdsourcing
Six Sigma
The sequence of activities performed by users of GroupSystems’ ThinkTank product directly parallel the steps in what other business process?
Knowledge of Management Cycle
Transaction processing system
Operational CRM
Economic Globalization
Just-in-time Inventory Management
Concerns over discrimination, data contamination, and intellectual property (ownership of information) were legal and ethical issues discussed in relation to what topic?
Data mining
Telemedicine
Crowdsourcing
Click-stream analysis
Project management
Which of the following knowledge management concepts includes an organizational culture focused on problem solving, a desire to share knowledge because of mutual interest, and norms that build trust, such as might be found in an MIS 111 FlexLab?
Community of Practice
Best practices community
Knowledge management cycle
Intellectual capital community
Click-stream analysis
In the case study discussed in Database Management class, how did marketing use information to improve the profitability of their sales?
Customers were classified according into a status level and market segment
Sales data helped develop a product “recommender” system like Amazon’s
More accurate calculation of sales commissions
Restocking levels were determined based on sales forecasts
Businesses like to use Virtual Private Networks for every reason except?
Virtual networks are faster than ordinary internet connections
They have no control over the path data takes between business sites
Data from web-browsers may not be encrypted
Data from applications other than web browsers may not be encrypted
Virtual networks are cheaper than leased lines
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