MC
High entry barriers/ threat of new entry is low if:
Products are differentiated
Products are undifferentiated
Consumer switching costs are low
Profitability does not require economies of scale
Lenovo's objective is to increase its market share by 5%. Is this:
A correctly formulated objective (SMART)
An incorrect objective (not SMART)
The growth is too small
The objective is not measurable
A company that, in addition to the general manager, has a manager for North America, Europe, and Asia, has what type of structure:
functional
divisional
Mixed
Structured
Effective feedback should be focused on the person, not the problem.
True
False
Usually, in a company that has a flattened hierarchical structure (few levels), the span of managerial control is:
tall
Flat
Is not influenced by the hierarchical structure
There is no control area
The research and development manager of Microsoft Romania, who has under his subordination several project managers, is a:
General manager
First-line manager
Middle manager
top manager
Compared to other categories of managers, a first-line manager must possess mainly the following skills:
Communication
Abstract thinking
Technical
Conceptualization
A production manager is in a position of ... Towards a general manager.
Line management
Superiority
staff management
Specialization
Choose an assertive response when your boss asks you to stay overtime.
The boss is a tyrant; he shouldn't give us so much work.
When I find out that I have to stay over the schedule again, I get impatient.
If we have to finish, I will stay this time.
I don't care, I'm going home.
When a company that develops software decides to acquire another company that does the same thing, this strategic move is called:
Vertical integration
Horizontal integration
Concentric diversification
Conglomerate diversification
The managerial control function must always be performed even if the company is extremely innovative.
True
False
The managerial control function must always be performed even if the company is extremely innovative.
the leader does not like change
The leader is proactive
The manager is visionary
The manager is innovative
The volume of the voice is part of the:
Verbal communication
Nonverbal communication
Paraverbal communication
The way in which people address conflict when they need to protect themselves, stand up for important principles, or make quick decisions, is called:
Competing
Compromising
Eliminating
Adapting
Avoiding
Collaborating
The general manager of the company ANONYMUS Ltd. Speaks during a press conference about the company's development plans for the next 2 years. What managerial role does the general manager perform?
interpersonal role
Informational role
Decisional role
Intrapersonal role
Educational role
According to Maslow's hierarchy of needs, when all of the physiological needs are met, people tend to become concerned with which of the following?
Social needs
Biological needs
Self-actualization needs
Safety needs
Esteem needs
What is the main purpose of Porter's Five Forces Model?
Decide which products to launch
Manage product portfolios
Inform investment appraisal decisions
Analyze competition in a market
Countries with high power distance are more likely to have organizations with:
Tall hierarchies
Flat organizational structures
Wide spans of control
Short communication channels
Which of the following below are not barriers to effective communication?
Message interpretation
Emotions
Hand gestures
Mixed Messages
Hearing and thinking before responding to another person's message, refer to:
Feedback
Body Language
Active Listening
Poor listening skills
Between people holding the same hierarchical position, the information flows:
Horizontally
Fragmented
Vertically
Circular
The company ANONYMUS Ltd. Has staff who are experienced and well-trained. This represents a ... For the company.
Strength
Weaknesses
Opportunities
Threats
Mr. Delf, the rector of TU Vienna, organized a two-day meeting in Trier, where Vice-Rectors, Senate, and Board members were invited to discuss university issues. During the meeting, the Rector together with the University leadership managerial functions that Rector Delf performed) analyzed the internal and external university environment and set the strategic objective for the next year. (Identify the
Coordinating
Planning
Organizing
Controlling
Leadership
Communication
Motivation
Evaluation
Competitors that are constantly seeking out new markets and new opportunities and are oriented towards growth and risk-taking, are called:
Defenders
Prospectors
Analyzers
Reactors
If the written business communication provides details and instructions, the communication is:
Emotional
Informative
Expressive
Analytical
Ways in which people address conflict are:
Competing, compromising, eliminating, adapting, avoiding
Postponing, avoiding, eliminating, collaborating, compromising
Competing, compromising, avoiding, collaborating, accommodating
The bargaining power of suppliers is greater if they are:
Numerous and of equal power
None of the answers is correct
Few in number but strong
Numerous but of unequal power
The pattern of communication where the leader has direct contact with all the group members and there are no communication problems, time issues and feedback from the group members, is called:
Circle Pattern
Y Pattern
Chain Pattern
Wheel Pattern
Clear selection
The types of cultures that we find in Cameron&Quinn competitive matrix are:
Individual, hierarchy, adhocracy, branch
Clan, individual, market, branch
Clan, hierarchy, adhocracy, market
Clan, individual, hierarchy, adhocracy
SC Cube S.R.L a furniture producer has decided to increase its production capacity by adding to the existing product line products like furniture cleaners and lawn care products. In this case we can say that SC Cube S.R.L has opted for a:
Conglomerate diversification
Vertical integration
Horizontal integration
Concentric diversification
A negotiation means:
70% preparation, 10% "staging", 20% execution
80% preparation, 10% "staging", 10% execution
60% preparation, 10% "staging", 30% execution
60% preparation, 20% "staging", 20% execution
Nush care ii raspunsu corect ca nu zice
Within the communication process, the information is being transmitted through paraverbal communication means in proportion of:
5 până la 20%
21 până la 40%
41 până la 60%
61 până la 80%
Clients are part of the:
Macroenvironment
Microenvironment
Internal environment
The elements of the communication process are:
Sender, receiver, channel, code, message
Sender, receiver, channel, feed-back, noise
Sender, receiver, channel, code, message, feed-back, noise
Sender, receiver, channel, decoding, message, noise
Sender, receiver, channel, encoding, message, feed-back
The leadership style in which the leader allows the employees to make the decisions, however, the leader is still responsible for the decisions that are made, is called:
Autocratic
None of the answers is correct
Democratic
Laissez-faire
Participative
Mr. Smith, the general manager of the company CONNECTIFY (field of activity: IT), establishes the allocation of human and financial resources within the company. (What managerial role is Mr. Smith performing)
Decisional role
Informational role
Interpersonal role
The organizational culture confers personality to it's organization, distinguishes it from all other organizations, while also defining the manner in which the organization sees itself and its environment.
True
False
Based on the nature of the activity they coordinate, we have:
Functional manager; top manager
General manager, middle manager; functional manager
General manager; functional manager
Middle manager; first-line manager; top manager
The corrective control aims to:
Identifying and correcting deviations from pre-established standards
Solving problems as they arise
Anticipate possible problems that might appear
Symbols, as a component of the organizational culture refer to:
Building architecture, photos, flags
Beliefs, norms, feelings shared by members of the organization
Employees' behavioral pattern
Collective activities, considered essential from a social point of view
None of the answers is correct
Mr. Smith, the general manager of the company CONNECTIFY (field of activity: IT), organized a 3-day meeting in Predeal, where all the department heads of the company were invited to analyze the company's activity for 2020 and discuss the strategy for 2021. During one of the meetings, Mr. Smith appointed the HR manager Davies to analyze the situation of the work programs of the employees, and the Marketing manager Brown to study measures to enter new markets, in order to satisfy the customer requirements as best as possible. (Identify the managerial function that Mr. Smith performs)
Leadership
Communication
Planning
Organizing
Controlling
Evaluation
Hofstede's cultural dimensions are:
Power distance, long-term orientation/short-term orientation, uncertainty avoidance, gender equality, assertiveness
Collectivism, human orientation, performance orientation, uncertainty avoidance, power distance, masculinity/femininity
Power distance, individualism/collectivism, masculinity/femininity, long-term orientation/shortterm orientation, uncertainty avoidance
Which of the objectives listed below is the most correctly formulated:
McDonald's aims at increasing the number of franchises outside the US by 20%.
By 2023, Romtelecom aims to increase the number of fixed telephony subscribers in Romania.
Metro wants to open a new store in Cluj-Napoca by the end of 2023.
European Drinks will produce some new juices by the end of 2023.
Communication means:
A relation
A notice
An exchange of information
None of the answers is correct
Based on the nature of the activity they coordinate, we have:
Functional manager; top manager
General manager; middle manager; functional manager
Middle manager; first-line manager; top manager
General manager; functional manager
The organizational environment that includes the elements that characterize relations between employees and between these and the managers of the organization, describes the:
Internal environment
General environment
Specific environment
External environment
The process to verify if the messages and their significance was understood correctly by the other person involved in the communication process is called
Internal environment
Language barriers
Coding
Feed-back
Decoding
Gate-keeper
The communication where information or messages flow between or among the subordinates and superiors of the organization, is called:
Horizontal communication flow
Vertical communication flow
Circular communication flow
The phases of negotiation are:
Pre-negotiation, settling the details, follow-up
Pre-negotiation, conceptualization, settling the details, follow-up
Pre-negotiation, conceptualization, settling the details
Pre-negotiation, conceptualization, settling the details, renegotiation, follow-up
The number of subordinates who report directly to a manager defines:
The degree of authority delegation
The managerial span of control
The chain of command
Competitors that have no consistent strategic approach, that drift with environmental events, reacting to but failing to anticipate or influence those events, are called:
Defenders
Reactors
Prospectors
None of the answers is correct
Analyzers
The number of subordinates who report directly to a manager defines:
The degree of authority delegation
The managerial span of control
The chain of command
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