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HOW TECHNOLOGY AFFECTS HOSPITALITY INDUSTRY

1. What are the new systems that were developed?
ERP, CMR, SCM
ERP,CMR
ERP
2. Technology has affected only enviromental factors in the Hospitality Industry
True
False
3. What are the technological advancements which have transformed the hospitality sector so far?
Digitalization, Robotics, Customer Control, Back-office Transformation, Sustainability
Robotics, Digitalization
Customer Control, Sustainability, Back-office Transformation
Back-office Transformation
Sustainability, Robotics, Digitalization
4. What business in the hospitality sector can do to achieve sustainability? (select ALL the correct answers)
Minimize food waste
Reduce plastic usage
Use eco-friendly cleaning supplies
Adopt technological advancements and automate
Conserve water
Encourage your guests to participate in the sustainability effort
Greenwashing
Neglect customer-centric sustainable business practices in favor of other priorities
5. How many are the waves of technological breakthroughs that changed the hospitality industry
2
4
3
6. What are the waves of technological breakthroughs that changed the hospitality industry (select ALL the right answers)
Early technology, digitalization
Electronic advancements, early technology, digitalization
Digitalization, electronic advancements
Early technology, electronic advancements
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