What is the SLA?
SLA Assessment Quiz
Welcome to the SLA Assessment Quiz! This interactive quiz is designed to help you assess the Service Level Agreement (SLA) concerning your current security issues and system performance. With a series of engaging questions, you'll gain insight into whether your system is operating optimally or if there are significant concerns that need to be addressed.
Key features of the quiz:
- Assess critical security issues
- Evaluate system performance metrics
- Identify potential downtimes or fun
ctionality concerns
Does it concern a security issue?
Yes
No
What is the CVSS score?
Between 9.5 and 10.0
Between 8.0 and 9.4
Between 4.0 and 7.9
Between 0.0 and 3.9
Is at least 1 portal totally down?
Yes
No
Is portal slower than 30 seconds load time?
Yes
No
Does it concern issues with a module (Asset Bank, Workflow, Content Workflow, DBT, POD, Guidelines, or Studio?
Yes
No
Is a full module, in total down?
Yes
No
Does it concern Upload, Download, Search, Workflow/Workstream Preview, Asset Sharing, or API?
Yes
No
Does it concern DAT?
Yes
No
Does this functionality fully doesn't work?
Yes
No
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