Flu Shot Booking Quiz
We can book flu shots for unestablished patients
True - as long as they have a chart, we can do it.
False - We cannot book only a flu shot for a new patient.
What is the minimum age required for a patient to get a flu shot?
1 year
10 years
6 months
There is no minimum
Which KA has the flu shot booking information?
Booking An Appointment
Labs, Injections, and Test Scheduling
Quality Companion Guide
New Patients Guide
When do we warm transfer to the office?
When the patient is in a market that we cannot book flu shots for
When flu shot slots are unavailable
When the patient has questions about the flu shot
When the patients wants to know when flu season starts
How do we book flu shots?
Click the "Book Flu Shot" call flow
Direct patient to nearest pharmacy
Send a message
Warm Transfer
When are offices typically getting their flu shot supply?
September 1
October 1
October 31
September 30
Which markets do we NOT schedule the flu shot for?
Cincinnati
Kentucky
Lima
Lorain
Youngstown
Springfield
Hampton Roads
Richmond
Toledo
Greenville
We can attempt to book the patient's flu shot in advance before the office gets their supply.
True - we can offer it and see if anything comes up.
No - it will always show that nothing is available until after the office receives their supply
If the patient calls before offices are expected to get their flu shot supply, what can be done?
We can schedule it ahead of time for when they do have their supply in
The patient can call us back after the supply is expected to come in
We can direct them to the nearest pharmacy
We can put them on a waiting list
Nothing can be done
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