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Consumer (i)

A consumer is...
A. A person who buys goods or services
B. A person who sells goods or services
Impulse buying is when a consumer....
A. Buys a product/service after comparing its price
B.Buys a product/service after comparing its qulaity
C. Knows what they want
D. Buys a good/service without planning to do so ie. On impulse
Advertising...
A. Creates wants
B. Creates demands for luxury goods
C. A+B
Consumer complains that the sole has come off her wellington boots.The good is not....
A. Fit for purpose
B. Of Merchantable quality
C. As described
D. The same as the sample
Consumer complains that the wood glue would not stick the wooden legs to the table. The good is not...
A. Fit for purpose
B. Of Merchantable quality
C. As described
D. The same as the sample
A box states that the shirt inside is black however the shirt is white. The good is not...
A. Fit for purpose
B. Of Merchantable quality
C. As described
D. The same as the sample
As a consumer you are legally entitled to:
A.Services supplied by skilled and qualified providers
B.Services provided with proper care and attention
C.Services that use materials of merchantable quality
D. All of the above
24 hrs after Jim's car was serviced ,his tyre came off due to the bolts being loose. The service was not...
A.Supplied by a qualified provider
B. Provided with proper care and attention
C. The materials not being of merchantable quality
 
If goods are faulty you are entitled to...
A.A repair
B. A Replacement
C. A refund
D. All of the above
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