After identifying a problem, the next step in the decision-making process is ________.

The final step in the decision-making process is to ________.

Rules of thumb that managers use to simplify decision making are known as ________.

________ are straightforward, familiar, and easily defined.

Creativity is most essential in which of the following steps of the decision-making process?

Managers are assumed to use ________ if they make logical and consistent choices to maximize value.

When managers make decisions that are rational but limited by their ability to process the information, they are following the concept of ________.

All of the following are aspects of intuition EXCEPT ________.

Optimistic managers follow a maximax choice when they ________.

If an individual knows the price of three similar cars at different dealerships, he is operating under which of the following decision-making conditions?

Lower-level managers typically confront ________.

The ________ happens when decisions makers tend to remember events that are the most recent and vivid in their memory.

To make effective decisions in today's fast-moving world, managers need to ________.

An effective decision-making process ________.

Abby listened to the weather report this morning before work. As a result, she drove her car and carried an umbrella instead of riding her motorcycle to work. Whether she realizes it or not, Abby ________.

A(n) ________ is the existence of a discrepancy between an existing and a desired state of affairs.

________ results in a solution that is considered "good enough."

In intuitive decision making, managers ________.

What is a difference between a policy and a rule?

________ is a situation in which a decision maker cannot make reasonable probability estimates.

What is the psychological orientation of a decision maker who makes a "maximin" choice?

Many new car buyers choose to buy a car with little or no money down and payments for many years because of the ________.

________ is a process of setting mutually-agreed upon goals and using those goals to evaluate employee performance.

_______ involves defining the organization’s goals, establishing strategies for achieving those goals, and developing plans to integrate and coordinate work activities.

Which of the following is one of the reasons why managers should plan?

The effect of planning on managers is that it forces them to _______.

Which of the following is one of the elements of management by objectives（MBO）program?

Which of the following is the first step in MBO?

When uncertainty is high, plans should be _______ and _______ .

In ________, goals set by top managers flow down through the organization and become subgoals for each organizational area.

Which of the following is the last step in MBO?

Which of the following is an assumption associated with traditional goal setting?

Which of the following is one of the problems associated with traditional goal setting?

Which of the following is one of the elements of a management by objectives (MBO) program?

Which is the first step managers should follow in goal setting?

A ________ is a broad statement of an organization's purpose that provides an overall guide to what organizational members think is important.

Well-written goals are ________.

An organization is in the process of goal setting. It has finished reviewing the organization's mission. What should it do next?

Which of the following is the last step in goal setting?

The commitment concept says that plans should ________.

Which of the following is true of the traditional approach to planning?

How can managers effectively plan when the external environment is continually changing?

A manager's analysis of the external environment can be improved by ________, which involves screening information to detect emerging trends.

________ refers to gathering information about competitors that allows managers to anticipate competitors' actions rather than merely react to them.

________ involves the theft of proprietary materials or trade secrets by any means.

Top to down integrated networks in an organization are sometimes called

Which of the following answer about the setting goal is incorrect?

Which of the following reflects the way goals are set in an MBO program?

When is the traditional top-down approach to planning most likely to be effective?

A problem associated with traditional goal setting is that ________.

Which of the following statements is true of planning in dynamic environments?

Which of the following is true of competitor intelligence as a means of environmental scanning?

Employee empowerment is a crucial aspect of which type of organizational design?

The management at Ranger Oil Corporation (ROC) decides to outsource functions such as accounting, payroll, and human resources, thereby allowing them to focus on what they do best-oil exploration and distribution. The management is aiming to turn ROC into a ________.

A(n) ________ organization is highly specialized and rigidly departmentalizeD)

Large organizations are more ________.

According to Woodward's studies, what type of production technology is best suited for a mechanistic structure?

Worldwide economic downturn, global competition, accelerated product innovation by competitors, and increased demands from customers for high quality and faster deliveries encourage organizations to become more ________.

What are the different structures that traditional organizations can have?

Eric Redd graduated from college and was hired by a company that manufactured parts for the automotive industry. Eventually, the top management noticed that the employees on the assembly line seemed bored, and their motivation was low. Eric's employer decided to try to reorganize in order to increase productivity. Eric's responsibilities are about to change from that of an engineer to a more complex one. In an attempt to reorganize, the assembly-line activity was divided into separate job tasks. Individual employees were trained to become specialists in specific tasks rather than the entire activity. The company seems to have adopted ________.

16. ________ is the formal arrangement of jobs within an organization.

A disadvantage of ________ departmentalization is poor communication across the different groups.

What kind of departmentalization would be in place in a government organization where different public service responsibilities are divided into activities for employees, children, and the disabled?

A(n) ________ organization is highly adaptive, loose, and flexible.

In stable and simple environments, ________ .

A company with low departmentalization, wide spans of control, centralized authority, and little formalization possesses a ________ structure.

Which of the following is a weakness of the simple structure?

A ________ is an organizational design that groups similar or related occupational specialties together.

A matrix structure violates which important element of organizational design?

Which of the following is a characteristic of a matrix organization?

Which of the following is a characteristic of a project structure?

All work in project structures is performed by ________.

Which of the following organizational designs has no rigid and predefined structure?

The company is known for its auto insurance but its customers would be surprised to learn how few regular employees the company has. Most work from home or from their own offices and only when the insurance company has projects for them. This company is most likely a ________.

BarNone is an electronic engineer's dream joB)There are no departments, no chain of commanD) Employees find a team working on something they find interesting and to which they can contribute and stay with that team until the work is done then they move on to another team. BarNone uses a ________ structure.

In recent years, there has been a movement to make organizations more flexible and responsive through _____________.

In a consulting firm, the consultants have ___________ authority because their work directly contributes to the bottom line, whereas consultants in a manufacturing firm have __________ authority because they are used in an advisory capacity.

Trends in the past few years have centered on a ____________ span of control to reduce costs and speed decision making.

The traditional view was that managers should not directly supervise more than ______________ subordinates.

A dual chain of command is the key characteristic of the ________ structure.

Brent works in the accounts department at a small firm. All employees at this firm are expected to clock-in 40 hours of work per week. After five years in the work force, Brent decides to go back to school and on a part-time basis. The classes he is taking are currently scheduled for three days in a week, between 3 to 6 pm. Which of the following work arrangements is most suitable for Brent?

The company decides to enter the cell phone market. Before launching its new handset, itcreates a digital platform which allows the general public to post their ideas and opinions about the features they want in the new phone. In this scenario, the company is ________.

Which is not the key element of motivation definition?

According to Maslow's hierarchy of needs theory, when an employer provides his employees health insurance, he is taking care of their ________ needs.

According to Herzberg's two-factor theory, which of the following is a hygiene factor?

According to the three-needs theory, the need for ________ is the drive to succeed and excel in relation to a set of standards

You are acting as manager and mentor to Melanie, an employee who has been identified as a high achiever. Going by McClelland's three-needs theory, which of the following measures would best help you motivate Marsha to do her best?

In two-factor theory, _____________ must be in place before employees will be highly motivated to excel at their work.

In equity theory addressed that employees will ______________________ when he/she feel unfair.

When managers use the goal-setting to motivate employees, the goal-setting should not follow that ______________________.

Designing motivating jobs would drive employees to work hard, and _____________.

The goal-setting theory has the most value when__________________.

________ theory says that behavior is a function of its consequences.

________ refers to the number of different tasks required in a job and the frequency with which those tasks are repeated.

In the job characteristics model, ________ refers to the degree to which a job requires completion of a whole and identifiable piece of work.

"In jobs today, employees rely more and more on those around them for information, advice, and assistance." Which of the following approaches to job design best reflects this statement?

In the expectancy theory, ________ is the degree to which the individual believes that performing at a particular level is instrumental in attaining the desired outcome.

The way tasks are combined to form complete jobs is referred to as ________.

In the job characteristics model, the dimension of ________ refers to the degree to which a job provides substantial freedom, independence, and discretion to the individual in scheduling the work and determining the procedures to be used in carrying it out.

In the job characteristics model, the dimension of ________ refers to the degree to which doing work activities required by a job results in an individual obtaining direct and clear information about the effectiveness of his or her performance.