How to Work a Case: Case Manager Quiz

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How to Work a Case: Case Manager Quiz

Test your knowledge on the proper procedures for handling cases as a case manager. This comprehensive quiz covers a range of scenarios you may encounter while working with unaccompanied children (UC) and their sponsors.

Key Topics:

  • Release recommendations
  • Sponsor assessments
  • Mandatory and discretionary home studies
  • Handling sensitive disclosures
10 Questions2 MinutesCreated by HelpingHand42
Approve with Post Release Only Services, Straight Release, Conduct Home Study ORR Mandated, Deny Release. Conduct Home Study TVPRA, Conduct Home Study Discretionary. Are all release recommendations found in the Release Request.
True
False
As per section 2.2.3 of the UC MAP, if a Case Manager identifies potential areas of concern during the sponsor and UC assessment process, they must be documented as flags in UC Portal.
True
False
An ISP (Individual Service Plan) needs to be open during UCs first day in care and every 5 days after that.
True
False
Fingerprints are required for Category 2As.
True
False
When a UC discloses she has been touched inappropriately by a friend in COO it should not be reported to SIR because the friend did not live with her.
True
False
Jaime is a 17 year old male from Guatemala who disclosed to Case Manager he use to do drugs such as Meth. Which of the following services should you request from clinician?
A Mental Health Safety Plan
A Family Session
An Individual Session
All the Above
Maria is a 16 year old female from Honduras who has an SIR for being abuse in COO by a friend of his brother. Minor reported that it happened in her grandfather’s house. Minor reported this male was not a primary caregiver or HHM. Minor reported that she does not have a close relationship with her brother. How would you work this case?
TVPRA due to being sexually abuse in COO
Mandated HS
Discretionary HS
Expediated CAT 1
Non Expediated CAT 1 with PRS to address all concerns
PRS Expediated CAT 1
Sarai is a CAT 2A who plans to reunite with her brother, upon assessing sponsor , sponsor states he lives alone. CM reviews sponsors address in portal and 6 previous hits populate that are very recent several weeks ago 2 UCs where discharged. When CM asks sponsor about previous address hits sponsor states he does not know any HHM that he just rents one room and he has no communication with any of the HHMs just the landlord. Sponsor has tried to talk to HHMS but sponsor is not even sure how many people live in that HH states there is 5 rooms and multiple families live in the home sharing the kitchen and living areas. The sponsor gave you an estimate atleast 11 people live there. How would you work this case?
Suggest the sponsor to move out for a better living situation for UC and still proceed as discretionary home study
Keep pressuring the sponsor to talk to HHMS and provide information
Staff with FFS for guidance on completing a discretionary HS
Look for another sponsor
Roberto is a 16 year old male from El Salvador states he is going with his uncle, upon reviewing BCs you find out his uncle is actually not his uncle but instead is dating his paternal aunt who is in COO. You realize this case is going to be a cat 3 unrelated. You start asking UC during initial intake if he has any pictures or phone calls with sponsor. UC states no but that his presumed uncle visits COO since he is a permanent resident. When you call sponsor sponsor states he is in El Salvador because he is visiting UCs paternal aunt (his partner) , sponsor tells you he will be back in a week to US that he is aware of sponsoring UC. How would you proceed?
Wait for sponsor to get to the US do not do anything with the case until sponsor is in the US
Look for another sponsor
Make it a Cat 4 and ask COO for another sponsor since you dont feel like waiting for a week for sponsor to get to the US
Begin Requesting ID's and BCs and proof of relationship until sponsor arrives to the US, once sponsor arrives to the US start requesting Proof of Address, and get him Fingerprinted. Set Deadlines for sponsor to make sure case progresses.
Anthony is a 15 year old male who is going with his mother. During initial intake you ask UC why he came to the US. UC states he came because he is trying to get away from the person who sexually abused him, UC tells you about his abuse and starts crying, UC tells you his perpetrator was in jail for sexually abusing him but now is out of jail. UC states his perpetrator was a neighbor. UC later discloses with his clinician that his perpetrator was not a neighbor but in fact his step brother. How would you work this case.?
PRS Non Expediated Cat 1
Expediated PRS
TVPRA HS
Expediated since initial SIR states the perpetrator was not a care giver
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