LMGT Prelims

Attainment of organizational goals in an effective and efficient manner through planning, organizing, leading, and controlling organizational resources.

Means identifying goals for future organizational performance and deciding on the tasks and use of resources needed to attain them.

Involves assigning tasks, grouping tasks into departments, delegating authority, and allocating resources across the organization.

Means monitoring employees’ activities, determining whether the organization is on target toward its goals, and making corrections, as necessary.

Includes one or more employees in the decision-making process, with the leader maintaining the final decision-making authority

Leader informs employees what is to be done and how it is to be performed

Promotes standardization, specialization, assignment based on ability, and extensive training and supervision. Only through those practices can a business achieve efficiency and productivity.

Henri Fayol

His principles of administrative management as a top-down approach to examining a business.

Explains the setup, operation, and management of organizations as formal, rational, well-organized, heirarchial systems.

Posits that employees are apathetic or dislike their work. Managers who adhere are often authoritarian and will micromanage everything because they don’t trust their employees.

Posits that employees are self-motivated, responsible, and want to take ownership of their work.

Elton Mayo

MBTI: Sensing (S)

Is the cognitive ability to see the organization as a whole system and the relationships among its parts.

Their primary concern is the application of rules and procedures to achieve efficient production, provide technical assistance, and motivate subordinates.

Responsible for setting organizational goals, defining strategies for achieving them, monitoring and interpreting the external environment, and making decisions that affect the entire organization

Responsible for a temporary work project that involves the participation of people from various functions and levels of the organization, and perhaps from outside the company as well.

Responsible for a self- contained division, and for all the functional departments within it.

€�obey now, question later”

“Man to his group”

Alliances that form outside the boundaries of the formal bureaucracy from the interaction and allegiance of people with common interests.

Leaders: Appointed

Purpose: Peer Motives

Process whereby resources received through the input channels are converted into the products and services produced by the organization

Process of delivering the goods and services produced to the external environment.

Authority taking the straight-line route from administration to dept. head, to supervisor to the staff

Exercise control within the boundaries of profession’s specialty

States that each individual has only one BOSS

Process of having the decision-making process close to those who are actually performing the work

Involves concept of chain-of-command and career ladder.

Number of individuals one person can effectively supervise within the limits of specific work conditions

Allows the manager and staff to do their job without having to check with a supervisor about every details

The setting of a long-term goals and objectives for the number and types of personnel needed to meet the labor requirements of the laboratory

Is the process by which information is exchanged and understood by two or more people, usually with the intent to motivate or influence behavior.

Contain written step-by-step instructions that laboratory staff should meticulously follow when performing a procedure.

Computer network of hardware and software for receiving, processing, and storing laboratory data and information.

Results of an analyte assay are compared to the most recent previously performed results on the same patient

Can provide reports on turnaround time, documentation of critical result reporting, and corrected reports.

Can influence the way dynamic business tasks are led, including the computerization of a particular business segment.

Occur when the business direction, in relation to its vision, mission, and philosophy, is altered.

Is an outcome-oriented change management method that aims to limit resistance to organizational change.

Founder of ADKAR Model of Change Management

Kotter's 8-Step Model: Develop a strategy to bring out change.

Kotter's 8-Step Model: Incorporate new and better changes in workplace culture.

They do not want to be moved out of their comfort zone, because it will take effort on their part to analyze the change, learn new procedures, or perform additional tasks.

Change disturbs the current state of affairs. Even though it may not be perfect, people have arranged their lives so their need satisfaction is stable. Change produces instability and uncertainty.

Within the organization, there exist relationships among all workers that are built upon respect, trust, and expertise. Change can destroy all those relationships and make people lose status or perceived status among peers.

Fiedler based his theories on the idea that effective leadership was directly related to the traits the leader displayed in any given situation.

The goal is to match the right people, with right job.