Authorization Quiz

What is the difference between routing to a ROOM or to a WINDOW?

What is the correct routing instructions for Expedia (pre-paid) reservations?

Routed to Room // Transactions RT

Routed to Window // Transactions RT

Routed to Room // Transactions RT, 1007, 1026, 6030

Routed to Window // Transactions RT, 1007, 1026, 6030

How much should we authorize an Expedia Virtual Card at check in?

Rate Amount

Rate Amount + $100 for incidentals

$100

What window should the Expedia Virtual Card go into?

How much should we authorize the guests card upon check in (for an Expedia pre-paid reservation)?

Incidentals ($100/day)

Room + Tax & Incidentals

Rate Amount

How much should we authorize the guests card upon check in (for an Expedia Hotel Collect)

Incidentals ($100/day)

Room + Tax & Incidentals

Rate Amount

Which of the following reservations does NOT require routing?

HotelTonight

Priceline

Expedia Pre-Paid

Booking.com

Please detail the steps to check out an Expedia Pre-Paid guest.

True of False: OTA's are the same as Expedia reservations

True

False

True or False: If I am a member of Le Club and book via Priceline, I can earn points toward my stay.

True

False

Please explain why you selected the above answer:

True or False: the guests personal card should be in window 2 for Expedia Pre-Paid reservations

True

False

True of False: If I am not sure routing is setup correctly upon checking in a guest, I should continue the check in process and not worry about it.

True

False

What is your name?

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