MB2-712 Certification Exam Prep Quiz

Which of the following would be considered an unsupported customization?

Creating a new form for entering data

Editing an existing view in the application

Deleting a field directly from the SQL Database

Creating a dashboard containing multiple objects

Which of the following statements about the CRM Client for Outlook is not true?

You must always be connected to CRM (no offline capabilities)

CRM contacts can be synchronized with Outlook contacts

You can work with CRM lists, forms, and other items directly from within Outlook

You can track e-mails as CRM activities

Which of the following options are available when creating a Duplicate Detection Job? (Select all that apply)

It can be scheduled

It can delete duplicates

It can send Notification

It can be created for any entity

Which of the following entities does not have the capability to configure auto-number from within Settings - Administration - Auto Numbering?

Accounts

Cases

Orders

Campaigns

Which of the following statements are true about the root business unit in Dynamics CRM?

It cannot be disabled.

It cannot be deleted.

It can be renamed.

It can have a parent business unit.

Which of the following statements about CRM are true? (Select all that apply)

Each team must belong to a business unit.

Each business unit has a default team that is created. You cannot add/remove users to it.

CRM team can own records.

Team members must all come from the same business unit.

Which of the following statements is true of a security role created in the root business unit? (Select all that apply)

All other business units will inherit this role.

The role can be edited in any business unit it exists in

The role can be edited only in the root business unit

The role can be moved to any other business unit

A user has two security roles assigned to them. The first allows them to read accounts, delete contacts, and edit opportunities. The second does not allow them to delete contacts, but allows them update accounts. Which of the following statements are true? (Select all that apply)

The user cannot delete contacts.

The user can update accounts.

The user can edit opportunities.

The user can only read accounts.

You want to move a user to a different business unit. Which of the following statements are true? (Select all that apply)

The user will receive all security roles in the new BU they had in the old BU.

The user will lose any security roles that were assigned to the Them in the previous BU.

You cannot move a user from one business unit to another.

You must assign a new security role to the user in the new BU.

You accidentally imported an unmanaged solution into your environment that contains a custom entity, a process, and a custom security role. The solution and all of its components need to be deleted. How would you do this?

Delete the solution which will remove all the components.

Remove the components from the solution

Unmanaged solutions cannot be deleted

Delete the solution then manually remove each of the three components

Which of the following statements about Managed solutions are true? (Select all that apply)

All solutions start as managed.

Managed solutions can NOT be modified directly

Managed solutions cannot be exported

When removed, all components items included are removed.

Which of the following statements are true about entity Assets? (Select all that apply)

Assets can be added when you first add an entity to a solution.

System entities will have all assets selected by default.

Assets can be added to an entity at any time.

Custom entities will have all assets selected by default.

Which field requirement should you configure on a field to ensure that a user must enter a value?

You created a custom entity with forms and views, and published all your customizations. You can see it but no other users can. Which of the following is most likely the cause?

You forgot to set the managed properties

You did not configure relationships

You did not set security roles to allow access to the entity

You set ownership to organization owned instead of user/team owned

Which of the following entity properties cannot be turned off once they have been enabled?

Access Teams

Document Management

Queues

Allow for Quick Create

You have created a simple field called total value. It needs to multiple two field on the entity together. You want the field to populate the value automatically. How can you do this?

Change the field type from simple to calculated.

Delete the field and recreate it as calculated.

Change the field type from simple to rollups.

Delete the field and recreate it as rollup.

Which of the following statements about rollup fields in CRM are true? (Select all that apply)

You can have a maximum of 10 rollups per entity.

Rollup fields values can be Audited

Rollup fields can't be included in other rollup fields

Rollup fields can't include Hierarchy Data

Which of the following is true about Status and Status Reason fields for a custom entity?

The Status field is added by default, you must add a Status Reason field if you want to use it

You can customize the Status labels and add more options to meet your requirements

Status and Status Reason fields are only used with system entities.

You can customize the Status Reason labels and add more options to meet your requirements.

You can add more options to the Status Reason but you cannot modify the default options.

If you have a 1:N relationship between two entities - Event and Booking - and you need all Bookings to be deleted automatically when an Event is deleted, which relationship behavior must you choose?

Parental

Referential

Referential, Restrict Delete

Delete Child

You have created a custom entity called Events. From a parent event, you want to view Hierarchical data (sub-events) associated with the parent. Which of the following items are required to view Hierarchical (Select all that apply)

Enable hierarchy relationships on the Event entity properties

Create a self-referential relationship on the Event entity

Define the hierarchy in the event entity's hierarchy settings.

Mark the relationship as hierarchical.

You are going to use entity mapping to pre-populate data when someone creates a new contact for an account. Which of the following statements about entity mapping are true? (Check all that Apply)

Mapping only works when a new record is created directly from the parent record.

Both fields being mapped must be on the same data type.

Mapping maintains the relationship and keeps data synchronized.

The target field length must be equal or larger than the source length.

What three steps must you follow on configure Access Teams to be displayed on form for a custom entity named Project?

Add a sub-grid of team records to the project form, create a team for each project record, and share each project record with the team you created for that record.

Create an Access Team Template, add a sub-grid of team records to the project form, create a new team from the team template and attach it to the Project entity.

Enable the Project entity for access teams, create an Access Team Template for the Project entity, and add a sub-grid of user records to the Project form.

You want to be able to display a list of all the open registrations for a specific event directly on the form. Which form component listed below would you use to accomplish this?

Iframe

Knowledge Base Search

Notes Control

Sub-Grid

You have a field called cost that you want to add to a custom form. You want to ensure that users can enter information into the field. Which areas in a CRM form allow users to edit the data in the form?

Header

Navigation

Body

Footer

Which of these is not an area of the system where you can access Business Rules?

In a Solution - under an entity - Business Rules node in the solution explorer.

In a Solution, under the Processes node in the solution explorer.

In the form editor, in the Business Rules Explorer pane.

In a Solution - in the properties for a specific field of an entity.

Which of the statements below the Business Rules in CRM is not a true statement?

Business Rules are triggered when a form loads.

A Business Rule can have multiple conditions specified.

Business Rules are triggered when a form is saved.

Business Rules are triggered on change of data in a field.

From the List below select all of the statements that will apply to a System dashboard you create. (Select all that Apply)

It will be visible to every CRM user.

It can be included in a solution.

It cannot be accessed on Mobile Clients.

It can only use public views and system charts.

It must be published before it will be visible to users.

Which of the following are dashboard components that can be added to Dynamics CRM dashboards? (Select all that apply)

You have a dashboard that you want users to be able to use on the Mobile application. Which of the following determines if it will be available to a user on the mobile client. (Select all that apply)

If it is a System Dashboard. (Only System Dashboards can be made available on mobile).

If their security role(s) have access to the dashboards.

If it is a Personal Dashboard. (Only Personal dashboards can be available on mobile).

If the dashboard has been made Available on Mobile Clients.

If the name of the dashboard contains "Mobile Dashboard"

You would like to create a process that can be used to capture specific address information that is missing on a lead. You want to find which information is missing, and then prompt the user to enter it. Using the information entered, you need it to update the original record. Which process would you mostly use to accomplish this?

You have created a workflow that should run every time a user creates a new lead in the system. You have activated it and verified that it runs when you create a new lead. However, the workflow does not run when any other user regardless of who they are creates a lead. What is most likely the reason?

You set the Scope of the workflow to organization.

You set the Scope of the workflow to User.

You set the Scope of the workflow to Business Unit.

You set the Scope of the workflow to Parent Child

Which of the following statements is true about Business Process Flows?

A business process flow can only be enabled for out-of-the-box entities.

A business process flow can span multiple entities.

A business process flow can be enabled for custom entities.

A user can switch to another Business Process Flow at any time, and the new process will continue from the same stage that the earlier process stopped.

You are creating a Business Process Flow, and have determined that it would be best to use conditional branching. Which of the following statements below about Conditional Branching are true? (Select all that apply)

Branching rules must be based on steps in the preceding stage.

A branch can go up to 10 levels deep.

A branch can change to the next or a future stage.

A single condition can contain a mix of And/Or operators.

You have 4 Business Process Flow that have been created for a custom entity. Each one has different security roles defined for it. Which of the following statements are true when you create multiple BPF's for a single entity (Select all that apply)

The order number of a Business Process Flow is considered to help determine which process Flow is default for a specific user.

If a user does not have access to the current process being used on a record, the Process bar is not shown in the application.

The users Security Roles are considered to help determine which Process Flow is default for a specific user.

User can switch to any Business Process Flow assigned to that entity that their Security Role provides them access to at any time when working with a record.

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