GFR Quality Quiz 2-12-18

True or False: If a vehicle was written with MBI and is either sold or transferred to another GEICO customer, then MBI can be transferred from one GEICO customer to another GEICO customer as long as the time or mileage has not expired.

A factory supplied stereo (cost $500) is replaced with an after-market stereo (cost $1,500), Mechanical Breakdown Insurance will pay up to ______ less any applicable deductible

When running Credit your customer asks you if there is a number for them to call so they can also get a copy of their credit report. What do you advise the customer?

When asking if there are any additional drivers we discover there is an Au Pair with an international driver's license that will drive on a regular basis. How do we handle this?

Which coverage would help a customer who finds their locks frozen when attempting to leave for work?

Where on GFR Nation can you find this month’s Sales Tips?

Where on GFR Nation can you find practice drills for many situations you may encounter?

Which of the following describes accurate handling of violations involving motorcycles?

Mrs. Phillips received a quote yesterday and is calling back today to include her daughter, who is 26 years old. Which of the following is necessary to make sure you give the most accurate quote upfront?

You receive a call from a customer who called earlier in the day to get a quote. During the privacy verification process at the start of the call the customer confirmed his name and then immediately asks you to give him the phone number we have on the quote. What is your next step?