Lobby Procedures
Lobby Procedures Quiz
Test your knowledge of lobby procedures with this engaging quiz! Whether you're a seasoned lobby ambassador or new to the role, this quiz will help reinforce important protocols.
- Learn about lobby key storage and security measures
- Understand the proper steps for opening and closing a lobby
- Evaluate the best practices for maintaining a professional lobby appearance
Where are the lobby keys stored?
In the cabinet next to the desk
Hidden under the keyboard
I keep them with me
In a lockbox under the desk
Is there a combination to the keybox? If so, what is it?
No lockbox, No combo
Yes, depends on the building #
Yes, 2880
No, 8282
True or False: In the event that the lobby keys are missing, notify the GSOC immediately.
True
False
What steps should be taken when "opening a lobby"? Check all that apply.
Clock-in
Start the coffee
Adjust the thermostat
Check-in on the Teams chat group
Contact GSOC to unlock the lobby doors, if needed
Log in to computer
Log into Splan, Zoom, Outlook, Teams, Etc.
Catch up on your HW
Finish your breakfast
Unlock drawers/cabinets
Inventory badges
Be there by 8:00am
What steps should be taken when "closing a lobby"? Check all that apply.
Close by 5:00pm
Log out of computer
Close by 4:45pm so you can leave early
Lock away badges and confidential info in drawers/cabinets
Press the duress pendent
Lock up the duress pendent (if you have one)
Lock any/all drawers &cabinets
Clock out
Which of the following are not good examples lobby appearance? Check all that apply.
Eating at the desk
Smiling & sitting up straight
Keeping the desk neat & organized
Cell phone use at the desk
Personal items laying all over the desk
Locking away any personal belongings
Displaying any ones personal religious beliefs on the desk
Computer wallpaper is in good taste & appropriate
True or False: Unless directed otherwise, there should only be one lobby ambassador behind the desk.
True
False
True or False: Breaks can be taken at the desk.
True
False
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