IT Service Desk Quiz I
IT Service Desk Quiz I
Test your knowledge of IT service desk concepts with our engaging quiz! This quiz features 10 multiple-choice questions that will challenge your understanding of various IT topics.
Key Features:
- Multiple-choice format
- Covers essential IT service desk topics
- Ideal for students and professionals alike
What does FDISK do?
Performs low-level formatting of the hard drive
Fixes bad sectors on the hard drive
Recovers lost clusters on the hard drive
Creates partitions on the hard drive
Toner cartridge is used in?
Inkjet Plotter
Laser Printer
Thermal Printer
Dot Matrix printer
Inkjet Printer
Which of the following RAID levels uses a fault-tolerance technique known as "disk mirroring"?
RAID 0
RAID 1
RAID 5
RAID 10
Which wireless standard is faster?
IEEE 802.11b
IEEE 802.11g
IEEE 802.11a
IEEE 802.11n
What is the default port number for SMTP?
21
22
25
28
What is 127.0.0.1?
Class A IP address
Class B IP address
Router address
Loopback address
You are using Outlook Express and a POP3 e-mail account. You delete a message from your Inbox. What happens to this message?
It is permanently deleted from your mailbox.
It is stored in the Deleted Items folder until the folder is emptied.
It is stored in the Recycle Bin on your computer until it is emptied.
It is temporarily stored on your ISP’s server.
What is the difference between the Bcc field and the Cc field?
Recipients specified in the Cc field are not displayed to other recipients.
Recipients specified in the Bcc field are not displayed to other recipients.
The Bcc field can only use addresses that are stored in a distribution list.
The Bcc field can only use addresses that are stored in your address book.
You are using MS Outlook 2003 or MS Outlook 2007. What is the file type that contains the autocomplete cache?
.nk2
.pst
.nk1
.dat
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