MDM Patient Record Complaints

Generate an image depicting a busy hospital records office with staff interacting with chart retrieval processes, showing both frustration and communication, in a modern healthcare environment.

MDM Patient Record Satisfaction Survey

We invite you to participate in our MDM Patient Record Complaints Quiz. Your feedback is crucial in helping us understand the experiences of staff interacting with MDM staff when retrieving patient records.

Please share your insights regarding communication, efficiency, and overall satisfaction. Your input will make a difference!

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Anonymous responses

13 Questions3 MinutesCreated by RequestingChart42

About how many times per week do you find yourself needing MDM staff to retrieve a patient record for you?

Around what percentage of the time would you consider your interaction with MDM staff unsatisfactory?

About how many times per week do MDM staff forget to retrieve a chart that you requested?

I usually have to call 3+ times before MDM staff answer the phone on a week day.

True

False

I usually have to call 3+ times before MDM staff answer the phone on the weekend.

True

False

I usually wait over an hour before receiving a requested chart on a week day.

True

False

I usually wait over an hour before receiving a requested chart on the weekend.

True

False

I would consider the MDM staff "rude" for majority of my interactions with them.

True

False

MDM staff seem rushed and busy when I contact them about retrieving a chart on a week day.

True

False

MDM staff seem rushed and busy when I contact them about retrieving a chart on the weekend.

True

False

Which would you consider to be a major part of your dissatisfaction with MDM and retrieving patient charts?

MDM Patient Record Complaints

MDM Patient Record Satisfaction Survey

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