LIFE MD PRIMARY CARE

What system do you use to upgrade/downgrade a patients plan
Chargify
Physician Portal
Elation
LifeMD Main Page
What system do you use to speak with customer?
Cellphone
Five9
Avaya
GoogleVoice
How do you verify a patient's demographic information
SSN, ETIN, DOB, NAME & PHONE NUMBER
NAME, PHONE NUMBER, PHARMACY, EMAIL & DOB
NAME, PHONE NUMBER, MOM'S DOB, PHARMACY & EMAIL
PHONE NUMBER. EMAIL, DOB, SSN & PHARMACY
What plan does a patient need in order to change their physician?
Unlimited plan
Basic plan
Pay as you go plan
Rex MD subscription
We are unable to prescribe controlled substances at this time, what are the common controlled substances asked for by patients?
Ativan, Pepto & Adderall
Adderall, Xanax, Advil
Adderall, Ativan & Xanax
Xanan, Melatonin, Ativan
Always observe best practices collecting ______ and _____ related information (CALL FLOW)
HIPAA & PCI
PHI & HIPAA
HIPAA & PHI
DATA & COMPLIMENTS
BONUS!!!!! HIGH BLOOD PRESSURE & DEPRESSION BELONG TO WHAT GROUP
PRIMARY CARE
URGENT CARE
CHRONIC CARE
EMERGENCY ROOM CARE
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