Hard Surface New Installer
Hard Surface Installation Quiz
Test your knowledge and skills in hard surface installation with our comprehensive quiz designed for new installers. This quiz will challenge you on essential practices and guidelines to ensure a successful installation experience.
- 10 thought-provoking questions
- Multiple choice and open-ended formats
- Instant feedback on your answers
What should you do on the way to the job?
Call customer 5 min before arriving
Call customer 30 min before arriving
Stop and get donuts
Call customer 15 min before arriving
When introducing yourself and your crew to the customer what do you need to show them?
Your drivers license
All of your tools
Your Home Depot badge
Your business insurance
Before any work can be started what needs to be done?
Perform a walk through with the customer and verify scope of work
Check for existing damage
Ask which bathroom you can you
Ask customer if they have any questions
All of the above
When should you communicate with the customer?
Only at the start of the job
Only at the end
Keep customer informed throughout the install
Every 10 mins
When should you verify that all the correct material is at the job?
After the installation
One hour before you are done
Don't bother checking
Before you start the installation
What should you do if the customer offers to pay you to do additional work?
Respectfully decline and ask them to contact Home Depot
Charge as much as you want
Offer to do it for free
Give them recommendations of someone who can do it.
What pictures are required to be uploaded for every job?
The customer's cute dog
Moisture/Humidity/Expansion Gap and finished job
You and your crew
The outside of the house
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