Quiz 11 - Guidelines for the Enrolment Staff to Improve Customer Satisfaction and Avoid Fraud
Biometric Enrollment Guidelines Quiz
Test your knowledge on biometric enrollment guidelines designed to improve customer satisfaction and prevent fraud. This quiz covers key rules and practices that enrollment staff should follow in various scenarios.
Key Topics Covered:
- Enrolment procedures
- Fingerprint and photo requirements
- Language usage
- Child enrollment protocols
In case resident request to add one of his relative's finger print for his/her enrolment, should this be allowed?
YES
NO
Any resident can be enrolled as an Biometric Exception case to avoid the finger prints?
No
Yes
As per his/her convinience
All the given options
Enrolment/Update Client should be tampered, if it is not working or showing some error?
Yes
No
Photo of Photo can be taken while enroling any resident?
No
Yes
What should not be taken in place of photo of the resident while performing Aadhaar update?
Photo of Photo
Photo of Gods
Photo of Animal
All the given options
What language should not be used while filling the resident data ?
Un parliamentary
English
Hindi
All the given options
Strict action would be taken against the Operator/Supervisor perform any of these activities?
Take photo of photo OR photo of animal
Use un- parliamentary language
None of the above
Both 1 and 2
Any resident above 5 years in age can be enrolled as an "Child" to avoid taking finger prints?
Yes
No
All the children below 5 years in age should be forced to give fingerprints?
No
Yes
In case of Child Enrolment, Operator/Supervisor should become their parent or guardian for Enrolment?
TRUE
FALSE
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