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Marking Records

You speak to someone who cannot answer your questions, but will forward your information.
Contact Verified
Target
Refused
Company Voice Mail
You ask the operator for the person in charge of department you need and they transfer you to a voice mail with a person's name.
Target
Contact Verified
Left Message
Refused
Should you set an appointment with a customer that does not meet the qualified questions on the script you have been provided?
Yes
No
How often should you call a customer back once you have spoken with them and sent them information?
Every Day
Every other day
Once a week
Once a month
The gatekeeper will not connect you to anyone in the company. How do you mark the record?
Refused in the Verification Status
Refused in the survey status
Target and then refused in the survey status
Leave the status blank and move on
 
 
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