MB2-712 Certification Exam Prep Quiz #2

You plan to create a field that will store email addresses. You need to ensure that a user can send an email message by clicking the email address in the new field. Which type of data should you use for the field?

You are creating a business rule for the account records. The business rule will perform an action if the record has Country set to the United States and City set to either Redmond or San Francisco. You need to identify the minimum number of condition sets required to implement this logic. What should you identify?

You have a Dynamics CRM organization. The organization does not use CRM for marketing. You need to prevent Marketing from displaying on the Account form navigation. What should you do?

You are modifying a Dynamics CRM form for a custom entity. You need to identify which parts of the CRM form users can use to modify data. Which two parts should you identify? Each correct answer presents a complete solution.

You need to model a relationship between the account entity and contact entity to track advisory board members of accounts. You need to use connections to model the relationship between the account and contact entities. What should you do?

You plan to create a country entity that contains one record for each country in the world. You need to track which countries a contact visited. No additional data will be tracked. Which type of relationship should you create?

You have a Dynamics CRM organization. You need to tell a user which types of out-of-the-box charts are available on a personal dashboard in CRM. Which two types of charts are available? Each correct answer presents a complete solution.

You have a Dynamics CRM organization. Users access CRM from the web and from mobile apps. You plan to add a new entity to the organization. You need to ensure that users can see the entity records from the web and from the mobile apps. What should you do?

You have a custom entity named Event Registration. Event Registration has a relationship with the contact entity. You plan to add a field named Contact Phone to Event Registration. You need to ensure that when a contact is added to an Event Registration record, the phone number of the contact is displayed in the Contact Phone field of the record. If the contact changes, the Contact Phone field must display the new phone number of the contact. What should you use?

Your Dynamics CRM organization uses Dynamics CRM Online. You need to assign a license for a new user. What should you use?

You have a custom entity named Entity1 that has 3 activated business process flows named BPF1, BPF2, an BPF3. You need to ensure that BPF2 is visible to customer service representatives from the web client. What should you do?

You need to identify which types of data can be included in a business process flow. Which three types of data should you identify? Each correct answer presents a complete the solution.

You have a Dynamics CRM development environment and a Dynamics CRM production environment. In both environments, your account is assigned the System Customizer security role. In the development environment, you create a custom solution that contains all of the project components deployed to the production environment. The custom solution contains an entity. In the development environment, you open the project solution that you intend to deploy to the production environment. You see the entity, but not the field. You need to ensure that you can modify the field in the development environment. What should you do?

In a Dynamics CRM organization, you create a custom entity named Location. You need to create a hierarchical set of location records. What should you do?

You import a managed solution that contains a custom entity named Loan. Loan is enabled for customization,. You need to add a new field to the Loan entity. What are two possible ways to achieve the goal? Each correct answer presents a complete solution.

You have a Dynamics CRM organization. You add a new currency field named Revenue Potential to the account entity. On a record, you discover that the Revenue Potential field is displayed as 95.66. Other records also display the Revenue Potential field in this format. You need the Revenue Potential field to be displayed as nn.nnn. What should you configure?

You have a Dynamics CRM organization. You need to ensure that sales users can access the organization by using the Microsoft Dynamics CRM Windows Store app. What should you do?

You are reviewing the security roles of a user. You discover that the user has multiple security roles. You need to identify the resulting privileges of a user. What should you identify?

You have a Dynamics CRM organization. You have a team named Team1. All of the members of Team1 have identical security roles. A user named User1 has a personal view to display the records owned by Team1. You need to ensure that all the members of Team1 can use the view. What should you do?

You need to implement a new process. The process must perform the following: 1) Run when a new account is created 2) Make changes to the account as the user who created the account 3) Send an email message to the account as the owner of the account. This may be a different user than the user who created the account. Which process type should you use?

You have a Dynamics CRM organization. Currently, users can view 50 records per page. You need to ensure that the users can view 250 records per page. What should you do?

You have a Dynamics CRM organization that contains two business units named Sales and Marketing. You need to create a team to which you can assign security roles and that can contain the users from the Sales Business Unit. What are two possible ways to achieve the goal? Each correct answer presents a complete solution.

On the contact entity, you are creating a business rule that has the Set visibility action. You need to identify which form elements you can control by using the Set visibility action. You need to identify which form elements you can control by using the Set visibility action. What should you identify?

You have a Dynamics CRM organization. Currently, when you create entities and fields, they have a prefix of new_. You need to ensure that when you create new entities and fields, they have a prefix of Contoso_. Which two actions should you perform? Each correct answer presents part of the solution.

You work in a customer service organization. Sometimes, when a new record is created, a customer service representative must capture additional data. When this occurs, the representative must call the customer to capture the missing data. Each record may be missing different data. You need to identify which process type you must use to capture the data. What should you identify?

You have the business units in a Dynamics CRM organization as shown in the following table. You create a new security role named New Employee that is being used by all of the business units. Users in the Consumer Salesbusiness unit who are assigned the role report that they fail to update records that they should be able to update. You plan to update the security role so that the users can update the records. You need to identify in which business unit you must update the role. Which business unit should you identify?

You are configuring a many-to-many (N:N) relationship. You are evaluating whether to use the native N:N relationship or the manual N:N design pattern. You need to identify the benefits of using the manual N:N design pattern instead of the native N:N relationship. Which two benefits should you identify? Each correct answer presents a complete solution.

A user named User1 is the owner of a background workflow that makes changes to an account after the Credit Limit field of the account is modified. A user named User2 adds a new account and saves the record. A user named User3 edits the record and changes the street address of the account. A user named User4 edits the record and adds a parent account. User2 changes the value in the Credit Limit field and assigns the account to User4. You need to identify which name will be displayed in the Last Modified By Field on the account record. Which name should you identify?

You receive leads that are generated from your company's website. Once the leads are in Dynamics CRM, they must be assigned to a specific CRM user based on the city from which the lead came, and then moved to the queue of the user. You plan to create a workflow to manage the process. You need to identify which event should be used to trigger the workflow.

You have a user who must import a file every Monday. The file contains contacts from events the user attended during the weekend. The events are scheduled every weekend for the next 18 months. You need to prevent duplicate contacts from being created when the user imports the contacts.What should you do?

Your company uses Dynamics CRM Online. You have an entity that has the ownership set to User or Team. You need to add a drop-down list to the entity. The drop-down list will contain six list items, and will trigger a workflow that has a custom activity. What should you do?

You have a Dynamics CRM Online organization. You create an entity named Score to track a player's scores in a game. The ownership of the entity is set to Organization. You need to change the ownership to User or Team. The solution must minimize administrative effort. What should you do?

You create a business rule that has a Set business required action for a field. The action has a Status of Business Required when a condition is met. Users report that when they change the value so that the condition is false, the field is still required. You need to ensure that the field is required only if the condition is true. What should you do?

You have a Dynamics CRM organization. You have a list of 23 public views for accounts, most of which are custom. Many of the most frequently used views appear near the bottom of the list. Users report that the current list order is inconvenient and time consuming because they scroll through many unused views. You need to recommend changes to resolve the issue reported by the users. What should you recommend doing first?

You have a custom entity. You need to add a date field that displays the date a user was hired. You must ensure that the value in the field remains the same, regardless of the time zone in which the field was viewed. What are two possible ways to configure the field? Each correct answer presents a complete solution.

You have a business rule that has a scope of AM Forms. You discover that the business rule does not execute on forms when users access the forms. You need to ensure that the business rule executes on the forms when accessed by the users. What should you do?

You have a Dynamics CRM organization that contains a custom activity entity named TimeSheet. You have a user named User1 who uses Dynamics CRM for tablets apps. User1 can see the system activities in the app, but fails to see TimeSheet. You need to ensure that User1 can see TimeSheet. What should you do?

You need to identify the maximum number of stages that a business process flow can contain. What should you identify?

You have a custom entity that has an active business process flow. You no longer need the business process flow. You need to ensure you can delete the business process flow. What should you do?

You need to limit a user's ability to edit a specific field in a contact record. You enable field security on the field properties. What should you do next?

You have a Dynamics CRM development environment and a Dynamics CRM production environment. You have a project solution in the development environment. You need to import the solution to the production environment as a managed solution. What should you do?

You configure a new entity in a Dynamics CRM organization. You create fields, forms, and views for the new entity. You can view the new entity records as expected in the user interface. Users report that they fail to view the entity records. You need to ensure that the users can view the entity records. What should you do?

You are adding a sub-grid to the Account form that displays data from a custom entity related to the account. You need to identify which items you can use to display the data. Which two items should you identify? Each correct answer presents a complete solution.