Velocify Disposition Quiz

Customer calls in looking to refinance and wants to hear what we can offer them. You give them a few options where they can save about $75 per month. The customer is not sure what they want to do and need time to think about it.

NS- Not Interested

No Rate Benefit

NS- Transition Script Completed

Contacted Call Back

Customer calls in wanting to lower their monthly payments. You give them a few options and while talking about the product the customer mentions that they recently had a bankruptcy

NS- Not Interested

No Rate Benefit

NS- Transition Script Completed

Contacted Call Back

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