Care First Rehabilitation Manager Certification

This is the Certification Test for Care First Manager curriculum.

Disclaimer: The information provided in this training material & quiz is for instructional purposes only and is not intended as legal advice. As always, should you have any questions about policies and practices, seek the assistance of legal counsel.

This is the Certification Test for Care First Manager curriculum.

The Care First Management Certification Test consists of 20 questions. 16 correct answers are required to earn a certificate.

Good luck.

The Care First Management Certification Test consists of 20 questions. 16 correct answers are required to earn a certificate.

Good luck.

1. Supervisors and managers avoid delegation because it takes too much time and involves a loss of control, among other reasons.

True

False

2. Managers and supervisor should only write down notes in an employee record if the employee is on a performance improvement plan.

True

False

3. Intrinsic rewards are incentives, such as money, praise, or fame.

True

False

4. Your employees should not make any suggestions; you are the boss and make all the decisions.

True

False

5. Decreased productivity could be a sign of discontent.

True

False

6. Performance evaluations should focus on the mistakes the employee made in the past year.

True

False

7. In an evaluation, avoid generalizations like “always,” and “never.”

True

False

8. The SAVE acronym stands for Summarize, Ask Questions, Validate, Evaluate.

True

False

9. If you are attending the meeting as a participant, you should just listen and not speak up.

True

False

10. SMARTER goals are specific, measurable, achievable, realistic, time-bound, economical, and within the person’s realm of control.

True

False

11. With too much stress you may be at risk for job burnout which is not good for anyone – yourself, your family, or your work team.

True

False

12. Running an effective meeting means starting with an agenda, parking irrelevant topics, and ending with action items.

True

False

13. When teaching a new skill, just tell the employee their part, do not focus on the big picture and why it’s important.

True

False

14. Adults learn best when you let them be self-directing and don’t solve situations for them.

True

False

15. FACTORS that make a team effective include feedback, accepted assignments, consensus, trust, opinions, respect, and shared leadership.

True

False

16. Don’t let the employee talk during the verbal warning, just tell them the problem.

True

False

17. CRAFT stands for Challenge, Respect, Appreciation, Fairness, and Transparency.

True

False

18. If you are disciplining an employee for being late it important to consider if there is a written policy on attendance and punctuality.

True

False

19. Effective mentoring programs are best when the mentor is not the direct supervisor of the employee.

True

False

20. The level of employee engagement has an impact on performance, productivity, and profitability, among other factors.

True

False