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Customer Complaints

When an item or service is bought by a customer and it not up to standard, they...
Complaint to the retail shop
Don't say anything
Complaint to the police
In retail, we normally find _____ types of complaints.
5
2
3
6
The 3 types of complaints are:
Goods not up to their expectations
Damaged products
Food not well served
Unhappy with service provided by sales personnel
How should a sales person react when having a customer complaint?
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