What DA heck is going on
Understanding DA Operations Quiz
Test your knowledge on DA operations with this engaging quiz designed to assess your understanding of essential procedures and protocols. Whether you are new to the field or looking to refresh your knowledge, this quiz is for you!
- 10 Multiple Choice and True/False Questions
- Real-world scenarios and decision-making
- A fun way to reinforce learning
Do we suppress RTU and/or compressors in the NSRM inbox?
Yes.
No.
Sometimes.
If you can't reach the GM tech or the GM manager who is the next person you should try to call?
Store Manager
HVAC tech manager
Barb
Regional Manager
Matt Miller
If a store does not show up in IOT look up what do we try next?
Ping the store
Call the GM tech
Try to locate the store in Novar
Use IMS
DA calls will sometimes require us to turn lights on or off in the store
True
False
If a store calls and says that they can not log into the HAZMAT removal app, what should we do.
Try to help them by seeing if the store is in comm loss
Have them call the HAZMAT clean up company
Transfer them the Field support
Service channel is where we locate work orders.
True
False
What is the name of the site where stores can order parts ?
SAP
The Wire
OPUS
GNFR
Honeywell
When entering a suppression in IOT you must add or subract for the stores local timezone
True
False
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