[pre-exam] bus-ch.11

In coming years, high tech growth areas such as computers, biotechnology, and robots are likely to experience a:

__________ workers have a higher skill level than their current job requires.

Which of the following statements about human resource management opportunities and challenges is most accurate?

Which of the following is a challenge that is facing the human resource managers of today?

An important U.S. Government organization charged with setting human resource management guidelines is:

According to U.S. Business law, accommodation means:

Evan McConnell is angry because he was passed over for a promotion even though he believes he was the most qualified candidate. He heard through the company grapevine the promotion went to a female because the firm was afraid of possible action by the EEOC if they did not select a female. What Evan is experiencing is known as:

As new parents, Sean and Lindsey applied for family medical leave to care for their new infant son. According to U.S. law, Sean and Lindsey:

A job ___________ is a statement that identifies the objectives of a job, the type of work to be done, the responsibilities and duties that are associated with the job, the working conditions, and the relationship of the job to other functions.

A __________ is a two-part process. One part explains what an employee would actually do at various jobs.

A ____________ is a statement that identifies the minimum qualifications required of a worker in order to perform a specific job.

By doing a quick, one-minute search, an HR specialist determined who in her company knew programming language C++. The specialist used the company's database to retrieve the information, however, this information should also be part of the HR planning process, as found in _______________.

Steve is gathering information about the names, ages, education, specialized skills, and capabilities of all of his firm's employees. The information Steve is acquiring suggests he is working on a:

Which of the following is an essential element of a job description?

Promotions and transfers are __________ sources available to human resource managers in their recruiting efforts.

Which of the following strategies is used by a human resource manager whose goal is to fill an open position from within the company?

The last step in performance appraisal is to:

The first step in the performance appraisal process is to:

The information contained in performance appraisals helps managers:

The purpose of a performance appraisal is to:

_____________ is the process of evaluating human resource needs and then recruiting, selecting, developing, motivating, evaluating, compensating, and scheduling employees to achieve organizational goals.

Which of the following statements about human resource management opportunities and challenges is most accurate?

Which of the following statements about how current HR law views disabilities is accurate?

After preparing a job analysis, the next step in the human resource planning process is to:

A job analysis results in two written statements. They are:

By doing a quick, one-minute search, an HR specialist determined who in her company knew programming language C++. The specialist used the company's database to retrieve the information, however, this information should also be part of the HR planning process, as found in _______________.

A human resource inventory is designed to reveal whether:

Unlike a traditional performance appraisal, a 360-degree review:

A department manager evaluated the performance of her subordinates as part of a performance appraisal process. If she follows the six-step appraisal process, the next step is:

One of the key functions of human resource management is:

When Carl Remmick lost his job as a highly skilled craftsman at a metal working shop, he searched for a good job for several months before finally accepting a position as a maintenance worker at a local community college. He is happy to have a job, but frustrated by the fact that he had to settle for a job that did not take full advantage of his skills. Carl is a(n):

The _______________ was created by the Civil Rights Act of 1964, and has since become a formidable regulatory force in the administration of human resource management.

Laura Benitez was hired as a management trainee by Simulex Corporation through a special program designed to "right past wrongs" by giving females and minorities greater opportunities for employment and advancement. The program is enforced by the Equal Employment Opportunity Commission. Laura was hired through a(n) ____________ program.

The first step in the human resources planning process is to:

The __________, which is developed from the previous four steps of the human resource planning process, addresses how the firm will accomplish a wide array of human resource functions such as recruiting, selecting, training and developing, appraising, compensating, and scheduling its employees.

Kandew Electronics requires all employees who work as research specialists in its electrical engineering department to have a minimum of a bachelor's degree in electrical engineering (BSEE). This educational requirement would most likely be stated in the job _________ for this position.

Ben Eisner is a HR manager at Claymont Communications. Which of the following tasks would Ben perform as a part of the human resource planning process?

A human resource inventory is designed to reveal whether:

Help wanted ads, public and private employment agencies, and college placement bureaus are all ________ sources that human resource managers can use in the recruiting efforts.

Which of the following statements about recruiting is most accurate?

The information contained in performance appraisals helps managers:

Managers at the Allerton Bank get a performance appraisal one time each year. The bank uses a relatively new evaluation process that provides feedback about performance not only from superiors but also from subordinates and other managers at the same level. This type of evaluation is known as a(n):

As a project manager for a large construction company, Tyler decided to make the performance appraisal process as painless as possible for his work crew. He spent a considerable amount of time creating performance standards he felt were reasonable, and after six months time, he scheduled individual appointments with each worker to discuss strengths and weaknesses and areas that needed improvement according to the standards he privately set. Some employees were sent to vestibule training, and one even got a promotion with additional compensation. What did Tyler fail to do correctly?

The _____________ is an evaluation of the performance level of employees against established standards to make decisions about promotions, compensation, additional training, or firing.