FHA FC Basic Training

A visually engaging and informative infographic depicting FHA training concepts, intercom communication, and effective team collaboration in a corporate environment.

FHA FC Basic Training Quiz

Test your knowledge and skills gained from FHA FC Basic Training with this comprehensive quiz! With 9 multiple-choice questions designed to challenge your understanding, you'll gain valuable insights while participating.

  • Assess your familiarity with the training materials
  • Identify areas for improvement
  • Engage with the content actively
9 Questions2 MinutesCreated by TrainingMaster274
A firm raises an issue to postpone a sale. What do you do?
Confirm with TL Ok to postpone, Close the issue, launch the postpone process, close any applicable rails
Confirm with TL and Close the issue only
Confirm with TL and Launch the postpone rail
Ask TL what you should do
What is the minimum number of FORRVW's to be completed daily?
16/day
The # due for the week, divided by # of working days only
The # due for the week, divided by # of working days, or 16 - whichever is less
The # due for the week, divided by # of working days, or 16 - whichever is greater
What time of day should an assigned sales checklist be completed?
Whenever I get to it
Before I leave for the day
Morning
Afternoon
When should I respond to an intercom?
24-48 hours of date received in LPS
Within the week I received it
Not urgent, when I get to it
When a TL or supervisor ask me to
An attorney has launched a restart. What is the first thing you should do?
Email Dom or Kaylyn for approval
Obtain a copy of the most recent inspection report and fwd to TL for approval
Review most recent inspection report and approve or deny based on your review
Simply Approve or Deny and proceed with your process
When completing a Sales Checklist you realize you need info from the attorney. What should you do?
Use the intercom to request the info
Ask Dom om or Kaylyn what you should do
Send an email or call the firm, notate FOR2 accordingly
Nothing. Complete the checklist best you can and move on.
Upon routine review, you identify a property is vacant but there is an active COVID hold, and there are no other holds open, what do you do? (assume no court orders for this jurisdiction re covid holds, and you reviewed most recent inspection report to confirm vacancy)
End the hold and complete E10 step in FOR3
End the hold, launch the proceed process, complete E10 step in FOR3
Email Dom or Kaylyn and ask them if you can end the hold and launch the proceed
Wait to see what happens next month.
What screen in MSP can I view Prop Pres specific notes?
PIRN
FOR2
REON
LMTN
What is the repercussion for failing to complete assigned iLearn courses by the due date?
Nothing. Just an email from Deb requesting completion.
This could have an impact on my annual review.
My name will appear in the weekly company email.
Assigned iLearn courses do not have a due date associated with them.
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