Day 2 Recap

A professional-looking quiz atmosphere with a focus on SIM cards and data connectivity representing mobile network technology.

SIM Configuration Knowledge Quiz

Test your understanding of SIM configurations and network settings with our engaging quiz! Designed for professionals working with mobile data solutions, this quiz will help you evaluate your knowledge on key concepts.

Topics covered include:

  • APN and IP Address Relationships
  • Data Usage Tracking
  • Pinging and Troubleshooting
8 Questions2 MinutesCreated by DiagnosingData101
Why does the IP and APN of the sim need to match?
To allow the sim to block data
So the customer can call us
To allow the sim to use data
To allow the SIM to be activated
What part of the IP address do you take when searching against the APN?
First two set of numbers e.g 106
All of it
The first three sets of numbers e.g 10.76.123
None of it
If the APN and the IP address do not match, what does this mean?
The SIM is Inactive
SIMpro will show data usage
The customer can use the sim
The SIM is not set-up correctly to work
What part of the IP address do you take when searching in the IP Solution?
First two set of numbers e.g 10.76
First three sets of numbers e.g 10.123.78
All of it
None of it
Why do we check the Customer Solution against the Customer tariff?
To look at commercial details
To know what IP solutions the sim has
To see if the SIM has changed it's set-up
To see the APN
Where do you go to check if the sim has used data?
Last Usage Tab
Connection Details
Solution information
Customer Account
What does a 'Ping Test' do?
Send packets of data to the sim to check if it is in a live data session
To Test the device
Send packets of data to the sim to check if it is Barred
To check the Solution of the SIM
Why do we complete first line checks?
Because the SIM is always at fault
To check if the SIM is set-up correctly
To see if the customer is having device issues
It's part of the process
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