ESOP - SPIN2

Identify the question type. “Do bottlenecks result because you only have two people who can operate your order processing system?”
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Identify the question type. “Would it help if a new system could reduce your employee turnover?”
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Identify the question type. “Is there any other way that a machine might help?”
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Identify the question type. “What reliability problems does your equipment have now?”
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Identify the question type. “Is it purchased or leased?”
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