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Medium Exam 1

All of the following are examples of 'cost of nonconformance' EXCEPT

Destructive testing loss

Warranty work

Liabilities

Rework

You are completing one of several projects. The customer has already accepted the deliverables. You have collected a large number of documents for the lessons learned. What will be included in the outputs of the closing documentation?

Termination documents

Stakeholder register

Scope management plan

Process improvement plan

In which procurement management process is the actual awarding of a contract to the seller done?

Conduct procurements

Implement procurements

Control procurements

Claims administration

You can use the formula EAC-AC to calculate

Bottom-up ETC

Variance at completion

Total variance

Your small team is in the forming stage and are meeting to discuss the approach to handle communications with several of the stakeholders. Which process are they working in?

Plan communications management

Manage Stakeholder Engagement

Manage communications

Control communications

You are the project manager for a construction company with a budget of $300,000 and two months into the project, you find that there have been several changes in the project and you re-estimate that the project will cost additional money. If the Earned value to date is $175,000 and the costs incurred are $225,000 calculate the estimate at completion (EAC)?

$385,000

$406,650

$391,830

$396,960

Your project just completed and you are documenting the results. Due to a number of circumstances, the project was over budget and ran two months over the projected completion date. You need to do the following:

Document the various circumstances as lessons learned.

Document the problems around the budget.

Document the problems around the schedule.

Document that the failure was beyond your control.

You are a project manager working on a project that is part of a five part project program. There have been some issues about who should be directing the day-to-day work for the project. Who makes the final decisions regarding direct and manage work in a project in a program.

The project manager and the project management team

The project team

The program manager and the program management team

The project manager and the program manager

Syndy Scott, Portfolio manager of Tivia Software Inc., was entrusted to manage 3 projects to generate revenue for her portfolio. The project manager for one of the projects who reported to Syndy provided a report which illustrated the teams highly effective performance. While providing this report, the project manager discussed his intention to reward his team for their most recent project milestone completion. Which theory of motivation is he most likely referencing?

Expectancy Theory

Maslow's hierarchy of needs

Achievement Theory

Hygiene Theory

All of the following are tools and techniques of the plan communications management process EXCEPT

Expert judgment

Communication technology

Communication models

Meetings

Which of the following Quality tools determines the possible causes of potential problems?

Fishbone diagrams

Pareto diagrams

Control charts

Flowcharts

The three people that are part of the project communications team are finishing up the outputs of a scheduled report. What does not need to be updated in the PIMS?

Enterprise environmental factors updates

Project management plan updates

Project document updates

Organizational process asset updates

Since it is important for a project manager to manage the various stakeholder's expectations throughout the project cycle, the project manager should do all of the following except:

Set the ground rules of the project to the stakeholders.

Actively listen to all of the stakeholders concerns.

Resolve any conflicts between stakeholders.

Meet with the stakeholders to review the progress of the project.

You have reached the point in your project where you are updating the historical information and lessons learned information, the following best describes where you are most likely at with relation to the project lifecycle?

You are closing the project

You are doing a change request

You are directing project work

You are controlling scope

Acquire Project Team, Develop Project Team and Manage Project Team are all contained within the following Process Group?

Executing

Human Resources Management

Direct and Manage Project Work

Cannot be determined

Project stakeholders are:

People, groups, or organizations that could impact or be impacted by a decision, activity, or outcome of the project.

The project sponsor(s), team members, end users.

All defined by the SIPOC process.

Can be classified into three major stakeholder groups. Suppliers(vendors), Facilitators(team members) and Customers (end users)

There are three risk themes or attitudes that can affect an organization and stakeholders. Which one of this is not considered an attitude regarding risk?

Risk register

Risk appetite

Risk tolerance

Risk threshold

The change board has just provided you with a corrective action to fix a misaligned sensor used in the product. You instruct a team member to immediately begin work on the correction. He is learning about project management and asks what process this work is in. You tell him that you are in the following process.

Direct and manage project work

Validate scope

Quality assurance

Quality control

There are five tools and techniques used in the plan human resources process. Which of the following is one of these?

Organizational theories

Organization process assets

Activity resource requirements

Pre-assignment

You are the project manager for a well known pharmaceutical firm and your development team is highly efficient and interdependent. You also observe that as issues arise they are being addressed smoothly and effectively. According to the Tuckman ladder of team building, your team is in which stage of development?

Performing

Norming

Achieving

Forming

You are the project manager of a large petrochemicals organization and you have 9 direct reports. The total number of potential communication channels in your team is

Information Management Systems - is used a tool in which of the following processes

Plan procurement management

Perform Integrated Communications

Control quality

Control stakeholder engagement

Keeping errors out of the hands of the customer is commonly referred to as

Inspection

Control limits

Prevention

Tolerances

You and the project sponsor are finalizing the stakeholder requirements for an internal project. The charter will include all except the following:

Comprehensive budget

Project milestones

High level risks

Project requirements for approval

Andrea is the project manager for the PSW Project. It is a large multi-year project and she is breaking down the project into the most likely phases. What is the best reason why a project be is broken down into phases?

Provide more defined management and control of the project as a whole.

Define the needed budget for each phase.

Identify the required work that is needed within each phase.

Identify the teams needed for each phase.

Make-or-buy analysis is a technique used in which of the following procurement processes

Plan procurement management

Conduct procurements

Control procurements

Close procurements

You notice that in the last few weeks during a critical phase of your project, your team is getting into more and more conflicts. Not only have these been over technical issues but over interpersonal issues. What is the appropriate way of dealing with these?

Address conflicts as early as possible and work out the issues in private to form a collaborative approach.

Conflicts should be handled in a meeting so that the team can help resolve them.

Since conflicts distract the team from their work, smoothing things over would be best even if the issues remain.

Order your team to cooperate or they will be disciplined.

Monte Carlo Analysis is a tool and technique of?

Quantitative Risk Analysis

Earned Monetary Value Analysis

Point of Total Assumption

Benefit Cost ratio

All of the following are steps involved in the stakeholder analysis EXCEPT

Monitoring overall stakeholder relationships and strategies

Identification of stakeholders' expectations

Assessments of stakeholders' reaction to various situations

Evaluate the support of individual stakeholders for the project

In the monthly financial report, you see the following information: CPI =1.1, SPI=.9, PV=$500, SV=-$200. You cannot find the CV so you need to calculate it. What is the CV?

$41

409

450

300

You have been selected to run a standard project within your company. You have run this kind of project many times and have done well with this type in the past. You are retrofitting fiber optic lines into an older office building. Although you are optimistic about the project it is viewed as a common place project within your company. At the very beginning of your fiber optic cable project all the stakeholders have:

The most influence they will have during the project.

Influence but it will begin to wain if the project drags on past the forecasted completion date.

The same influence as long as their status within the organization is the same

To be reminded that just because a project objective is common it is still deserves their attention.

Which of the following human resource theories states that human beings have basic needs and that people need to meet lower-level needs before they can move onto the next level of needs?

Maslow's hierarchy of needs

Ouchi theory Z

McGregor theory X and Y

Maslow's motivation theory

Organizational process updates include all of the following EXCEPT

Performance reporting

Stakeholder notifications

Project records

Lessons learned documentation

It has been determined that you will need to purchase widgets that will be used to produce part of the final product. While creating the procurement management plan, you have to identify a list of pre-qualified sellers based on the historical information from prior projects. What source will have the best information for this list?

Organizational Process Assets

Teaming agreements

Contracts

Enterprise Environmental Factors

What is the key benefit of Perform Quality Assurance?

The process of auditing the quality requirements and the results from quality control measurements to ensure appropriate quality standards and operational definitions are used

Facilitates the improvement of quality standards?

Build confidence that work in progress is completed in a timely manner?

Preventing defects through the planning process?

All of the following are tools and techniques in the close procurements process EXCEPT

Procurement performance reviews

Procurement audits

Records management system

Procurement negotiations

Planned value (PV) is also known as:

Budgeted Cost of Work Scheduled (BCWS)

Budgeted Cost of Work Performed (BCWP)

Actual Cost of Work Performed (ACWP)

Total Cost of Work Planned at the beginning (TCWP)

Positive risk is commonly referred to as

Opportunity

Tolerance

Challenge

Probability

Chester Inc. Was contracted to install 200,000 square feet of floor tile in three food production facilities in Michigan. There was some concerns raised by the customer that the total square footage was not met and the buyer opened up a claim. The activity of opening this claim is related to:

Control procurements

Manage procurements

Close procurements

Sow Dispute

You are setting ground rules for your weekly update meetings. The primary focus of this meeting is going to be managing the scope of the project and planning how to implement the approved changes. Which of the following ground rules should not be used?

The meeting should have no set time limit.

Scheduling any follow up meetings as soon as possible.

The agenda covering the approved changes should be sent out 24 hours prior to the meeting.

The project team should have an input to the agenda.

You have received several documents from your project team and are reviewing the communications management plan on the approved information distribution tools. Which of the following is not a distribution tool?

Project reports

Computer databases

Video conference call

What is the sequence of steps in basic communication models?

Encode, transmit, decode, acknowledge, respond

Decode, transmit, encode, acknowledge, respond

Encode, transmit, decode, respond, acknowledge

Encode, respond, decode, acknowledge, transmit

Jim is reviewing costs on the project. What costs would not be classified under cost of non-conformance?

Quality assurance costs

Warranty costs

Rework costs

Scrap costs

Due to severe quality problems, the project sponsor has told the project manager that quality is the most important issue now. If a problem occurs with quality, what is the best course of action?

Permit the cost to increase to correct the root cause of the problem.

Fix the defective parts immediately.

Modify the risk management plan to account for the increased quality issues.

Increase inspections on the parts.

Allan is the project manager and is reviewing an upcoming quality audit with his team. Several of the members complain about the extra work that will be needed to go through the quality audit. Allan tells the team that quality audits are good for all of the following reasons except which one?

The auditing team will identify any shortcomings in the current process.

The auditing team will identify all of the best practices being used for the project.

The auditing team will inform the project team of practices being used in a similar project.

The auditing team will inspect the product for defects.

Quality audits result in which one of the following:

Improved processes to increase productivity

Improved deliverables

Efficient designs of experiments

Meeting customer requirements

A category assigned to deliverables having the same functional use but different technical characteristics is referred to as

Grade

Design of experiments

Quality

Cost of Quality

The RACI chart means

Responsible, Accountable, Consulted, Informed

Responsible, Accountable, Consulted, Integrity

Responsible, Admirable, Communicative, Integrity

Responsible, Accountable, Communicative, Informed

You are working on a project with a new employee. She is reviewing the project charter which discusses that the project needs to meet certain government regulations and industry standards. She asks you what the difference is?

Standards are recommended, while regulations are required.

Regulations are optional and standards are required.

Standards are guidelines and regulations are only suggested practices.

Regulations are sometimes required and standards are optional practices.

Informal communication activities include all EXCEPT

Reports

Memos

Ad-hoc discussions

Emails

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