Maintenance Check 6/23 - 6/29

What is your name?

What is the area code for Australia

If a user comes in and asks about becoming a coach/other career opportunities, what email should they reach out to?

If you want to disable SMS notifications for a client, what would that command look like exactly?

If a client is looking for a specific coach, what should you do?

If you want to adjust the time by subtracting 4 minutes, what would that command look like exactly?

If you want to add 100 credits to a client, what would that command look like exactly?

If a client has spent $2,356 how many hearts can they borrow?

Where can users get a free 30 minute trial?

The coaching plan subscription renews/restocks at 12am on the date subscribed

When looking to see if another coach is more comfortable in helping a new/potential client, the first thing you should do is post in #helpingclients and tag @here to see if anyone is comfortable

What is the dialing code for Canada? Please add the + before the number

If you need to transfer a room to a different coach, the first thing you should do is reach out in #helpingclients and ask if anyone is free to help by tagging @here

Whats the command to show the survey link?

What is the dialing code for Australia? Please add the + before the number

A user comes in from France and writes his number down as 1631654149 and you want to set it into the system. What would that look like?

Where in the user menu can clients find a list of coaches who are available?

Where can clients find a link to their session history?

For first time clients who had their session on the phone, which is correct?

What command cancels a 'toss state'

If a client asks for a transcript of the conversation, what should you do?

What is the command to bring up the magiclink so that the coach can SEE it, but *not* send it in the chat room?

If a user/client types this number: 19336223928 and they're from the Ireland, how would you set that number? Please write out the command EXACTLY as you would on the site

When a user/client says they have completed the survey, how can you verify?

How many credits do they get for filling out the survey?

What should you do when someone says they've filled the survey and gives you the code?

Coaches are allowed to help users on discord