How well you know Jeopardy Process
Master the Jeopardy Process
Test your knowledge of the Jeopardy Process with our engaging quiz designed for professionals in the field. This quiz covers critical aspects of the P1 and P2 processes, including notification protocols and key participants in case of escalations.
- 5 thought-provoking questions
- Multiple choice and checkbox formats
- Immediate feedback on your answers
We are currently running with P1 and P2 Jeopardy Process
False
True
When to notify Service Director?
2.5 hrs of P1
3.5 hrs of P1
4 hrs of P1
5 hrs of P1
Only VP is notified, previous recipients are not required while highlighting risk outlier.
False
True
Who are the participants of Conference call when P1 is breached for 8 hrs
Support team,BSOC,Customer
VP,Service Director and OSM/CSM/SM with other relevant parties
Support team, OSM/CSM, BSOC
Customer, OSM/CSM,BSOC
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