Test your knowledge
Handwashing & Customer Service Quiz
Test your knowledge on proper hand hygiene and customer service protocols with our engaging quiz! Perfect for anyone looking to improve their skills and understanding in these vital areas.
- 30 Multiple Choice Questions
- Learn about handwashing times and customer greeting expectations
- Understand menu item preparation and service standards
How long do you wash your hands for?
5 seconds
30 seconds
10 seconds
20 seconds
How long do you have to greet a customer at the OCB?
10 seconds
1 minute
5 seconds
15 seconds
What’s a two part closing?
Hi , how are you?
Bye
Thank you , come again
What do you do if you have a car sitting in your line longer than 5 minutes?
Nothing
Make up card
What does FIFO mean?
First out , first in
Far in , far away
First in , first out
Nothing
What makes an item supreme?
Lettuce and tomato
Cheese and bacon
Sour cream and tomato
Onions and cheese
How many blue cups does a Chk/Stk quesadilla get?
1
4
3
2
How many blue cups of cheese does a Chz quesadilla get?
3
4
1
2
How many finger pinches of Chz does a taco get?
2
4
1
3
What color of rag do you use for food contact surfaces?
Pink
Orange
Yellow
Blue
What color of rag do you use for non-food contact surfaces?
Yellow
Red
Purple
Blue
How many sauces per item?
2
1
10
4
When should you use Own Your Zone cards?
Never
Your whole shift
5pm
When you want too
What are the 3 jobs on the line?
Starter , finisher , expediter
Starter , stuffer , expediter
Expediter , starter , finisher
Finisher , expediter , stuffer
What are the 4 time magnets?
Cold , hot , fried , torts
Evo , cold , hot , torts
Cold , fried , torts , heating cabinet
Fried , Evo , hot , torts
What’s the target weight for a crunchy taco?
2.9
4.0
3.5
7.7
What’s the target weight for a 5 layer?
10
8.1
7.9
5.5
What’s the target weight for a green scoop of beans?
5.0
6.0
3.0
1.5
What’s the target weight for a red scoop of beans?
1.5
1.3
2.2
3.9
How many pumps of nacho cheese does a nacho bell grande get?
4
3
1
2
What’s the correct build for a crunch wrap supreme?
Nacho cheese , beef , lettuce , sour cream , onions , tostada shell
Nacho cheese , beef , lettuce , tostada shell
Beef , nacho cheese , sour cream , lettuce , tomatoes
Beef , Nacho cheese , tostada shell , sour cream , lettuce , tomatoes
What’s V.O.C target?
5%
0%
7%
50%
How long on each side does it take to warm up a tortilla?
20 seconds
5 seconds
1 minute
10 seconds
What is all the extra stuff you put in a delivery order?
Napkins , sauce , Utensils
Napkins , salt , sugar
Nothing
Sauce , stickers , receipt
What time does breakfast end?
9am
Noon
11am
2pm
What time is happy hour?
2pm-5pm
12pm-3Pm
5pm-8pm
12am-3am
How long does chk/stk take to thaw out?
2 days
24 hours
3 days
5 days
How long does flat bread take to thaw out?
5 days
24 hours
3 days
2 days
What size is a regular freeze
Small
Medium
Large
What time does lobby close?
1am
9pm
11pm
10pm
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