Admin Certification Reviewer
Salesforce Admin Certification Quiz
Test your knowledge and skills with our comprehensive Salesforce Admin Certification Quiz! This quiz consists of 112 carefully curated questions designed to help you prepare for your certification exam.
Key Features:
- Multiple choice and checkbox questions
- Real-world scenarios and best practices
- Track your progress and identify areas for improvement
What type of customization can be done on Activities? (Tasks and Events) Choose 3 answers.
Workflow Rules
Custom Fields
Field Tracking
Assignment Rules
Validation Rules
What is a capability of the content delivery feature of Salesforce Content?
Tracks how often content is viewed or downloaded
Publishes content from salesforce to a company's website
Makes content available to recipients within and outside of Salesforce
Tracks which recipients have viewed and downloaded content
Generates URLs for content files
In lead conversion, standard and custom lead fields will be mapped in what field/s? Select 2 answers.
Standard lead fields will be mapped to standard opportunity, accounts, contact fields.
Custom lead fields will be mapped to custom opportunity, accounts, contact fields.
Standard lead fields will be mapped to custom fields.
Custom lead fields will be mapped to standard fields.
What access can be given using sharing rules? Select 2 answers.
Read/write/transfer
Read only
Read/write
Read/write/edit/delete
In setting up a case assignment rules, where is it possible to be assigned? Select 2 answers.
User
Contact
Queue
Public Groups
Universal container uses web-to-case to convert support requests submitted through its website into cases. The support team would like salesforce to automatically send an email containing password reset instructions to the customer when the case subject contains the word “forgot” and “password”. What does the administrator need to configure to meet this requirement?
Support Settings
Auto-response rule
Validation rule
Email-to-case
What is the purpose of the AppExchange? Choose 2 answers.
Customers can share and install apps published by salesforce partners.
Support users can install the Service Cloud console custom app.
Partners can download accounts and contacts to collaborate on sales deals.
Administrator can download and customize pre-built dashboards and reports.
Which circumstance will prevent a system administrator from deleting a custom field?
The field is used in a page layout.
The field is used in a workflow field update
The field is part of a field dependency.
The field is used in a report.
When converting a lead how can an administrator capture custom lead data on the converted contact?
Map custom lead field to the standard lead field
Use the data loader to move the custom lead data
Map custom lead field to custom contact fields
Use the lead conversion wizard to select the fields
Which relationship can be selected in a custom report type where Accounts is the primary object and Contacts is the related object?
Each account must not have related contacts
Each contact must have a related account
Each account may or may not have related contacts
Each contact may or may not have related account
Universal container requires that the organization-wide default for opportunities be set to public read/write. However, sales users are complaining that opportunity reports return too many results making it difficult to find their teams opportunities in the report results. How can the system administrator address this problem?
Update the sharing rule to limit user access to certain opportunities.
Move the opportunity reports into a folder with restricted access
Use the show filter to filter report results and reduce records returned.
Move the opportunity reports into each user’s personnel report folder.
Sales management at universal container needs to display the information listed below in each account record.
Amount of all closed won opportunities
Amount of all open opportunities
Which feature should a system administrator use to meet this requirement?
Roll–up summary fields
Calculated columns in the related list
Cross object formula fields
Workflow rules with field updates
When can a validation rule be used to prevent invalid data? Choose 3 answers
When records are deleted by a user
When records are imported
When records are edited by user
When records are submitted using web–to–lead
When records are updated by a workflow rule
Universal container has two sales groups each group has its own unique sales process. What is the best way to ensure that sales representatives have access to only the stages relevant to their sales process when working on opportunities?
Page layouts
Multi–select picklists
Record types
Roles
What is the capability of service cloud (Customer) portal? Choose 2 answers.
Customers can log view edit and close their own cases.
The portal can be customized with corporate branding
Customers can view and edit contacts related to their own accounts
The portal and its users can be created without additional licensing
When the multiple currencies feature is enabled, which currency is used as the basis for all currency conversion rates?
Record currency
Personal currency
Active currency
Corporate currency
A user responsible for managing and creating campaigns is unable to create a new campaign even though the users profile has the Create profile permission for campaigns. How should a system administrator grant the correct access to the user?
Create a campaign sharing rule to grant access to the user.
Grant the user delegated administration rights to campaigns.
Assign the user to the standard marketing user profile.
Select the marketing user checkbox on the user record.
Which statement about products and price books is true? Choose 2 answers.
A product can have a different list price in different price books.
Price books that contain assets cannot contain products.
Products without a price are automatically added to the standard price book.
The standard and list price for a product can be listed in multiple currencies.
Which setting can a system administrator control in the Salesforce user interface? Choose 3 answers.
Enable customizable recent items
Enable spell checker
Enable enhanced list views
Enable hover details
The administrator at universal containers will create a custom field to track a specific Tier 2 support user on a case record. What data type should be used when creating this custom field?
Lookup filter
Formula
Hierarchical relationship
Lookup relationship
The support group at universal container wants agents to capture different information for product support and inquiry cases. In addition, the lifecycle for product support cases should have more steps than the lifecycle for inquiry cases. What feature should an administrator use to meet these requirements? Choose 3 answers.
Page layouts
Permission sets
Record types
Support processes
What can be modified on standard object fields? Choose 3 answers.
Picklist values
Help text
Default text
Label
Which dashboard component can display data from the summary rows of reports? Pick 2.
Gauge
Table
Chart
Metric
What will happen when a user attempts to log in to salesforce from an IP address that is outside the login IP range on the User’s profile but within the organization–wide trusted IP range?
The user will not be able to log in at all
The user will be able to log in after the computer is activated.
The user will be able to log in without activating the computer.
The user will be able to log in after answering a security question.
What must an administrator do when creating a record type?
Set the field level security for the record type
Create a new page layout for the record type
Assign the record type to the appropriate profiles
Add the record type to the required user records
What can be done with a workflow field update action? Choose 2 answers.
Change the record type of a record
Update the value of a formula field
Update the value of a field on a child object
Apply a specific value to a field
Which type of chart can be used to display summary values from two different levels of grouping in a report? Choose 2 answers.
Funnel chart
Donut chart
Grouped line chart
Stacked bar chart
If two objects have parent–child relationship how can a user access the child record from the parent record?
Custom link
Child field
Lookup field
Related list
Which statement is true regarding an approval process? Choose 2 answers.
An approval action defines the result of record approval or rejection
A delegated approver can reassign approval requests
The approval history related list can be used to track the process
An assignment rule defines the approver for each process step
What relationship can be selected in a custom report type where Accounts is the primary object and Contacts is the related object?
Each contact must have a related account
Each account may or may not have related contacts
Each contact may or may not have a related account
Each account must not have related contacts
A user is having trouble logging into Salesforce. The user’s login history shows that this person has attempted to log in multiple times and has been locked out of the organization. How can the system administrator help the user log into Salesforce? Choose 2 answers.
Click reset password on the user’s record detail page.
Send an email to the user containing the user's password.
Log in as the user and enter a new password.
Click unlock on the user’s record detail page.
How can Knowledge articles be used? Choose 2 answers.
To display Salesforce Solutions
To resolve customer cases
To display for customer self-service
To display Salesforce Answers
What type or record access can an Administrator grant through sharing rules? Choose 2 answers.
Read/Write
Read/Write/Transfer
Read Only
Read/Write/Delete
What level of access can be set when sharing a document folder with users? Choose 2 answers.
Read/Write/Create
Read/Write/Create/Delete
Read-only
Read/Write
An opportunity record, created with a close date of July 30, meets the criteria of a time-dependent workflow rule. The time-dependent action is scheduled for July 23. What happens if the opportunity is edited before July 23 and no longer meets the criteria?
The time-dependent action is automatically removed from the queue
The time-dependent action is put on hold
The time-dependent action will execute on July 30
The time-dependent action will execute on July 23
What setting is controlled by a user’s profile? Choose 3 answers.
Record type assignment
Feature license assignment
Locale settings
Field-level security
Assigned apps
Which setting can a system administrator enable in the Salesforce user interface? Choose 2 answers.
Chatter Messenger for specific users
Related list hover links
Customizable recent tags
Printable list views
Universal Containers uses a custom field on the account object to capture the account credit status. The sales team wants to display the account credit status on opportunities. Which feature should a system administrator use to meet this requirement?
Cross-object formula field
Roll-up summary fields
Workflow field update
Lookup field
Universal Containers needs to synchronize data between Salesforce and an external financial system. How can a system administrator accomplish this?
Use an external ID field to match records between the systems
Use the data loader to insert Salesforce records into the financial system
Use the Excel connector to export records from both systems into Excel
Use the data loader to match records between the systems
The support group at Universal Containers wants agents to capture different information for product support and inquiry cases. In addition, the lifecycle for product support cases should have more steps than the lifecycle for inquiry cases. What feature should an administrator use to meet these requirements? Choose 3 answers.
Field-level security
Record types
Permission sets
Support processes
Page layouts
Which tool can automatically prevent duplicate records?
Import Wizard
Data Loader
Excel connector
Connect for Office
What tab setting on a profile makes a tab NOT accessible on the All Tabs page or visible in any apps?
Read-Only
Default On
Default Off
Tab Hidden
Your Company wants Feedback from Sales Reps. Admin creates a custom Feedback object for this purpose. HR does not want the Sales Rep’s Manager to see the Feedback. How can the admin achieve this?
Configure Feedback with Private access and uncheck "Allow access by Role"
Configure Feedback with Private access and uncheck "Allow access by Hierarchy"
Configure Feedback with Restricted access and uncheck "Allow access by Role"
Configure Feedback with Restricted access and uncheck "Allow access by Hierarchy”
The sales team at universal containers wants an easy solution to gather customer requirements and share presentations with their customers. What should an administrator do to help the sales team achieve this? Choose 2 answers.
Use chatter files to share presentations.
Create opportunity teams for customers.
Add customers to libraries.
Add customers to private Chatter groups.
Which statement about campaign influence is true?
It allows users to report on campaigns that have contributed to an opportunity.
It allows user to summarize campaign member statistics on a campaign.
It allows users to view the entire campaign hierarchy.
It allows user to assign percentage of influence that each campaign has on Opportunity.
What should an administrator consider when setting up case feed?
Case feed replaces the standard case detail page by default
The Use Case Feed permission is automatically active for all profiles
Case feed requires the Service Cloud User feature license
Chatter Feed tracking must be enabled for the case object.
Ten new users are going to start in 2 weeks. How can admin induct them w/o making the users active? Choose 2 answers.
Create data in CSV with Active=false. Use Data Import to create users.
Use Data Import Wizard. Keep Active=false
Use time-based trigger to create the users
Create multiple users in UI, uncheck "Generate password and notify user via email"
Universal container wants to automatically backup all Salesforce data on a monthly basis. Which tool can a system administrator use to meet this requirement?
Data export service, data loader, report
Einstein Analytics
Universal Container wants to ensure that users complete the standard industry field when creating a new account record. To address the concern the administrator set the Industry field as required. However, some users are still able to create a new account record without completing the Industry Field. What should an administrator do to troubleshoot the issue? Choose 2 answers.
Verify the users have the Modify All Data permissions for the account on their profiles.
Verify the field–level security for the Industry field is not set to Read Only on the user profiles.
Verify the user have Edit Permission for accounts on their profiles.
Verify the Industry field is sent as required on all the account page layouts assigned to the users.
What should administrator be aware of when setting custom fiscal year? Choose 2.
Custom fiscal year can NOT be disabled.
Custom fiscal year must be set manually.
Change in fiscal year automatically updates product schedule.
Fiscal year affects only forecasts.
The support team at Universal Containers wants to be more proactive about renewing support plans with customers. They would like the support representative dedicated to each account to be notified a month before the accounts support plan expires. What should an administrator configure to meet this requirement?
Auto-response rule
Assignment rule
Escalation rule
Workflow rule
A system administrator at Universal Containers created a new account record type. However, sales users are unable to select the new record type when creating new account records. What are possible reasons for this? Choose 2 answers.
The record type has not been set as the default record type.
The record type has not been activated.
The record type does not have an associated page layout.
The record type has not been added to the sales user profile.
Universal Containers uses a private sharing model for opportunities. The sales team wants sales engineers to be involved in specific opportunity to help sales representative close deals faster. How can an administrator meet this request?
Add sales engineers to opportunity teams.
Enable Chatter Feed Tracking on opportunities.
Add sales engineers to account teams.
Add Chatter groups to opportunities.
Universal Containers wants to create a custom object to capture account survey data. Users must be able to select an account from the survey record. Users also need the ability to view related surveys on the account record. How should the system administrator meet these requirements? Choose 2 answers.
Create a lookup relationship field on the account object.
Add the account related list to the survey page layout.
Create a lookup relationship field on the survey object.
Add the survey related list to the account page layout.
Universal Containers has a marketing team set up as a public group. A sales representative would like to engage the marketing team on one opportunity. What should the sales representative do to ensure the marketing team can access the opportunity?
Add the public group to the opportunity team.
Change the opportunity owner to the public group.
Add the public group to an opportunity queue.
Manually share the record with the public group.
The VP of Sales at Universal Containers requested that "Verbal Agreement" be added as a new opportunity stage. The Administrator added this new picklist value to the stage field but found that the new value was not available to users. What should an Administrator do?
Add the new value to the appropriate record type
Add the new value to the appropriate sales process
Ensure the limit of 10 stage values was not exceeded
Ensure the new value was marked as active
What should be considered when configuring the lead conversion process? Choose 2 answers.
Custom lead fields can be mapped to custom object fields.
Custom lead fields can be mapped to account, contact, and opportunity fields.
Roll-up summary lead fields can be mapped to custom contact fields.
Standard lead fields are automatically converted to account, contact, and opportunity fields.
When importing data, what happens it some records do NOT meet the data validation criteria?
Import process ignores the data validation criteria.
Import process aborts when it encounters the first invalid record.
Import process requires user authorization to import the invalid records.
Import process fails only for the records with invalid data.
Which statement about chatter posts and comments is true? Choose 2 answers.
Posts made to a user’s profile are visible to all users in the organization.
Posts to a user’s profile are hidden from anyone below that user in the rote hierarchy.
Updates to the Chatter feed on a record are only visible to users with access to the record.
Posts to a user’s profile can be made private by clicking the lock icon.
What item appears in a user’s My Unresolved Items after synchronization using Salesforce for outlook? Choose 2 answers.
Cases not assigned to a contact
Notes not assigned to a record
Emails not assigned to a record
Contacts not assigned to an account
Which option is available when using process visualizer? Choose 2 answers.
Share annotated approval process diagram
Add approval steps from the process visualizer
Edit criteria used to trigger the approval process
View approval processes as a flow chart
What permission is set in a user’s profile? Choose 3 answers.
Mass Email
Marketing User
Active
Run Reports
Object Permissions
What is a method of adding content to Salesforce CRM Content? Choose 2 answers.
Attachments
Documents
Chatter Files
Libraries
A sales user at Universal Containers has updated the opportunity stage for an opportunity in the pipeline. What may be updated as a result of the stage change? Choose 2 answers.
Account Rating
Sales Quota
Forecast Category
Probability
A sales executive at Universal Containers wants to be notified whenever high-value opportunities are created for hot accounts. How should an administrator meet this requirement?
Create a validation rule that evaluates the account rating.
Create a workflow rule on the opportunity object.
Create an auto-response rule on the opportunity object.
Create an escalation rule based on the opportunity amount.
What is an option when customizing a report? Choose 3 answers.
Schedule a refresh time
Add a grouping
Add a filter
Add a gauge component
Summarize fields
Which chart type can be used to display summary values from two different levels of grouping in a report? Choose 2 answers.
Grouped line chart
Donut chart
Funnel chart
Stacked bar chart
A marketing user has received a file of leads to import to Salesforce. What tool can be used to avoid duplicate lead records?
Validation rules
Merge leads function
Data loader
Import wizard
If Pedro is promoted from Sales Associate to Senior Sales Executive, and the new sales associate is appointed to take Pedro’s responsibilities, what are the appropriate steps to transfer Pedro’s account to the new associate?
Overwrite Pedro’s user profile with the new associate’s information and create a new user profile for Pedro.
Create a new user profile for Pedro as well as new associate. Deactivate Pedro’s user profile with Sales Associate role and transfer all the accounts, opportunities and leads to the new associate.
Associate the new role to Pedro’s existing user profile and transfer all the accounts, opportunities and leads to the new associate.
None of the above.
Universal Containers is using a private sharing model. The US Sales Director needs full access to all records owned by the US Sales Representatives. How can this be accomplished?
Define a role hierarchy where the US Sales Director rolls up to the CEO.
Give the US Sales Director read/write/edit/delete object permissions on the profile.
Place the US Sales Director in a queue with US Sales Representatives.
Define a role hierarchy where the US Sales Representatives roll up to the US Sales Director.
What should a system administrator consider when deleting a custom field? Choose 3 answers.
Existing field values must be transferred to a new custom field.
Field values should be archived before a field is deleted.
Fields used in a workflow and assignment rule cannot be deleted.
Deleted fields and values can be restored from the recycle bin within 15 days.
Fields must be removed from page layouts after being deleted.
Which feature license can be assigned to a user record in Salesforce? Choose 2 answers.
Console User
Service Cloud User
Knowledge User
Opportunity User
Which permission is required to install and uninstall packages from Salesforce AppExchange?
Manage Package Licenses
Create AppExchange Packages
Upload AppExchange Packages
Download AppExchange Packages
What user interface setting must be enabled for users to edit records in a list view? Choose 2 answers.
Inline editing
Enhanced lists
Enhanced page layout editor
Enhanced profile list views
Which task can a delegated administrator perform? Choose 3 answers.
Manage specified custom objects
Reset password for all users
Manage users within specified roles
Log in as a user who has granted login access
Create new user profiles
Which schedule type can be defined for a product? Choose 2 answers.
Revenue
Quantity
Forecast
Production
How can a sales user relate an opportunity to a campaign? Choose 2 answers.
Select the campaign record type when creating the opportunity.
Select the primary campaign source for the opportunity.
Use the campaign influences related list on the opportunity.
Use the campaign hierarchy related list on the opportunity.
Universal Containers set the Organization-Wide Defaults for accounts to public read/write. The sales management team is importing a new set of account records and needs to limit access to them. Access should be restricted to the account owner and members of a public group. How can this be accomplished?
Update the organization - wide defaults for accounts to private and create a sharing rule for the group.
Manually share each account record with members of the public group.
Upgrade the role hierarchy and assign members of the group to a role at the top of the hierarchy.
Create a sharing rule to grant access to members of the public group.
Universal Containers is capturing a percentage discount directly on an opportunity record. Sales management needs to include the discounted opportunity amount in pipeline reports. How can the system administrator make the discounted amount available?
Create a formula field to calculate the discounted amount.
Create a cross object formula field to calculate the discounted amount.
Create an auto-number field to calculate the discounted amount.
Create a roll-up summary field to calculate the discounted amount.
Sales Managers need to view and report on sales revenue across an entire company without having access to a custom object that tracks personal time-off request. Which permission should a system administrator enable in a custom profile to meet this requirement in a private sharing model?
Read for Accounts
View All for Opportunities
View All Data
Read for Opportunities
Which functionality is available when customizing tasks? Choose 2 answers.
Validation rules can be created for tasks.
Record types can be created for tasks.
Recurring tasks can be assigned to more than one user.
Roll-up summary fields can be created for tasks.
What can an administrator assign to both Ideas and Answers?
Categories
Status
Workflow Rules
Sharing Rules
Which statement about formula fields is true? Choose 2 answers.
Formula fields can reference themselves in the formula.
Formula fields can reference fields on a child object.
Formula fields can reference fields on a parent object.
Formula fields are read-only on record detail pages.
Which statement about public groups is true? Choose 2 answers.
Public groups can be used when manually sharing a record.
Public groups can be used in sharing rules.
Public groups can be created by any user.
Public groups allow users to delete personal accounts.
A system administrator at Universal containers incorrectly imported a set of records and needs to remove them from Salesforce. Which tool should the administrator use to complete the task? Choose 2 answers.
Import Wizard
Data Loader
Excel Connector
Mass Delete
A user receives an error message when attempting to login to Salesforce. What is the first step the Salesforce administrator should take to troubleshoot the problem?
View the login history
Unlock the user
Change the login IP ranges
Reset the password
What determines whether a user can create a new record using a specific record type?
Sharing
Field-Level Security
Page Layout
Profile
A system administrator at Universal Containers needs to transfer records from one user to another. What object can be transferred using the mass transfer tool? Choose 2 answers.
Leads
Campaigns
Quotas
Accounts
What are the valid organization-wide default options for the Account Object?
Public Read/Write/Transfer
Private
No Access
Public Read/Write/Delete
A time dependent action is placed in the work flow queue when the record is created. When will the action be removed from the queue? Choose 2 answers.
When the record no longer matches the rule criteria.
When the action is deleted from the workflow queue.
When a validation rule is triggered for the record.
When another record triggers the same workflow rule.
How can user access for Mobile access? Choose 2 answers.
Using supported mobile browser
Install Salesforce Connect for mobile
Use downloadable Salesforce Mobile App
Install Salesforce Mobile configuration
Which object records are available in lightning sync? Choose 2 answers.
Contact
Opportunity
Calendar and events
Task
Universal Containers currently assigns its users from the Facilities and IT teams to the same profile. Universal Containers recently created a custom object to track company cars and wants only users from the facilities team to have access to this new object. How can an administrator meet this requirement?
Modify the standard profile currently shared by both teams.
Configure field-level security on the new object for the facilities team.
Assign the facilities team to a new role in the role hierarchy.
Create a custom profile for users on the facilities team.
A user at Universal Containers reports an error message when attempting to log in. The administrator checks the user’s login history, but there is no record of the attempted login. What could be the cause of this issue?
The user is attempting to log in outside of the profile login range.
The user is attempting to log in outside of the profile IP range.
The user is attempting to log in with wrong username.
The user is attempting to log in with wrong password.
Universal Containers has two business groups, products and services. Both groups will be using to track deals, but different fields are required by each group. How should a system administrator meet this requirement? Choose 2 answers.
Create two record types
Create two permission sets
Create two page layouts
Create two sales processes
What feature allows a user to group campaigns within a specific marketing program or initiative?
Campaign members
Campaign lists
Campaign hierarchy
Campaign influence
What can be accessed/viewed at validation rule field? Choose 2 answers.
Error Message
Error Custom Formula
Error Notification
Error SMS
The sales users at Universal Containers need to view their Opportunities grouped by Stage, and as a source report on a dashboard component. Which report format should the System Administrator use to fulfill these requirements?
Matrix
Joined
Tabular
Summary
Customers are requesting custom colored containers, which are not currently part of the standard inventory. Management has decided to add custom coloring as an add-on item in Salesforce. Which action should the administrator take to allow sales users to add custom coloring to the total opportunity sale?
Add Custom Coloring as a new Product in an Order.
Add Custom Coloring as a new Product in a Pricebook.
Add a new field in the Opportunity labeled Custom Coloring.
Make a new custom object related to the Opportunities for Custom Coloring.
Universal Containers needs to upload 1 million new Account records to Salesforce. What should the administrator recommend to perform this data upload?
Use Data Import Wizard
Use an AppExchange app
Use Data Loader
Contact Salesforce
Sales users need an easy way to let their colleagues know when they go on vacation. How should the administrator accomplish this task quickly?
Enable "Out of Office Message" functionality in Chatter.
Enable Outlook Sync with Salesforce.
Use Process Builder to add the user's vacation dates to the department calendar.
Create a workflow rule to send an email alert about the user's vacation dates.
Universal Containers wants to ensure that High Priority cases get responded to in at least 4 hours or wants them escalated to a Queue called "High Priority Queue." How should an Administrator configure the Case management process to implement this requirement?
Create an Assignment Rule to assign all Cases where Status = High to the High Priority Queue.
Create a Case Milestone to assign all Cases where Status = High to the High Priority Queue based on the last modification time and set the Age Over to 4 (Hours).
Create an Auto-Response Rule to assign all Cases where Status = High to the High Priority Queue based on the last modification time and set the Age Over to 4 (Hours).
Create an Escalation Rule to assign all Cases where Status = High to the High Priority Queue based on the last modification time and set the Age Over to 4 (Hours).
Which three standard chart types can be placed on a Salesforce dashboard? Choose 3 answers.
Bar charts
Tables
Heat maps
Gauge charts
Venn Diagram
A new custom object called Manufacturer has been created for Universal Containers. Where should a System Administrator adjust how the object appears when it is found in the global search?
Global Search, Manufacturer, and Search Layouts
Object Manager, Manufacturer, and Page Layouts
Object Manager, Manufacturer, and Search Layouts
Global Search, Manufacturer, and Global Search Layouts
Users create expense reports and attach receipts in an Expense app before submitting them for approval. What should the administrator consider from a User’s perspective when enabling this App for Salesforce Mobile?
Users can search Salesforce records, attach receipts as photos, and approve records from Chatter.
Users can create records, attach receipts as photos, and submit for approval.
Users can create list views, attach receipts as photos, and submit records for approval.
Users can use Search, create list views, and receive record push notifications from Chatter.
Which set of standard objects are children of the Account object in a many-to-one relationship?
Opportunity, Contact, and Case
Opportunity, Quote, and Conflict
Email, Quote, and Opportunity
Contact, Email, and Case
An administrator has been asked to give all users in the Marketing User profile the View All permission for Campaigns. Which two ways can this be accomplished? Choose 2 answers.
Enable the Marketing User checkbox.
Modify the Marketing User profile.
Assign a permission set to all users.
Assign all users to a custom profile.
A competitor recently lost valuable data due to a power outage, so Universal Containers has decided to ensure that its Salesforce data is backed up. Which two statements should the administrator tell UC? Choose two answers.
A. Salesforce offers a weekly or monthly backup service via a zip file.
B. Contact Salesforce support for a free backup.
C. Salesforce offers a daily backup service via a zip file.
D. Universal Containers can download an app from the AppExchange.
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