Test 1 (New edition)
Order Management & Writer Guidelines Quiz
Test your knowledge on order management and the necessary guidelines for writers. This quiz is designed for those involved in the writing and order process, ensuring you understand the essential points to maintain quality and compliance.
- 8 questions covering important topics
- Multiple-choice format with checkboxes
- Ideal for writers and order managers
Tick what is necessary for W to be able to take Os from new Cs with 0 finished Os (requirements for NON-Technical Orders Only)
Less than 3 canceled with the reason "I'm not satisfied with the writer" during the last 30 days
The number of finished Os 3+
No active warning on their profile
Rating 9+ or this is a Trusted Writer
Less than 3 canceled with the reason "I'm not satisfied with the writer" during the last month
While monitoring stop-words, you notice that writer discloses his personal information in numerous orders. Mark all actions you can take in this case:
Create case on mail
Ask writer to stop disclosing his personal information in chat or Text Tab;
Suspend writer if he has orders in progress;
Fine writer according to the Fine scheme;
Disable writer if he has no orders written
What does Payment pending status mean?
It means nothing to me!
It means that the C reserved money, however, payment system is still transferring it to us.
It means that the C reserved money, however, it is lost in our system. Case on mail on Julia Tustanovska needed for her to find this transaction in the system.
It means a lot to me!
The C left the order page from the payment stage without transferring the money to us. Now they need to return to this order and proceed with the payment.
Please choose a max fine for No revision provided.
50% W's bid
100% W's bid
50% C's price
100% C's price
W's bid
C's price
Please mark the cases when the customer can be issued a compensation of the RELEASED parts of money.
Plagiarism (confirmed by QC)
Customer released payment accidentally before anything was written, nothing is still uploaded
Customer paid for the work, but revision was required; writer failed to provide a revision
Writer completed the work and funds were released, then customer realized they had provided wrong instructions by mistake
Paper off topic
Part of the paper off topic
Order finished, W failed to provide the reference list (partial compensation)
Paper uploaded after the DL
The C cannot extend the DL. Please mark possible reasons of the problem.
The order has been marked as finished
The DL has already been extended 2 times
The DL has already been extended 3 times
The order is on the last stage now
The C has already extended the DL, so the 2nd DL extension is not possible
The C is trying to extent the DL (in tech ASSIGNMENT) for more than 60 days
The C is trying to extent the DL (in tech ASSIGNMENT) for more than 30 days
Choose a max number of NON-tech disciplines an applicant can choose during their registration process:
There are no limitations.
3
5
7
An application can choose an unlimited number of disciplines, however, it is up to our manager to decide whether this applicant has enough skills for all of these disciplines.
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