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Red flags

Which of the following are red flags
Caller pushes for immediate resolution
Caller is unable to provide provide policy info
Caller passes L/N
Caller provides alternate contact info other than what is on record
MSG's are required for what amount?
$75k
$150K
$250K
CSR's can process requests up to $50k?
True
False
If the client is unable to pass the Lexis Nexis or Enhanced Authorization, a MSG may be required?
True
False
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