Quiz - Fake CR Store Onboarding | Take the Quiz

The sole purpose of this quiz is to evaluate the understanding of the WH team regarding the "Fake CR Store Onboarding" process. The results will be used to optimise training materials and fill knowledge gaps, if applicable.

By NO means will this quiz be used to evaluate the job performance of the quiz taker. If additional questions should come up, please reach out to Leonie Koller. Thanks.

What team are you from?

How can you spot a fake CR store in the AP? (multiple options)

Shelves details are available

Filter by "Local Store Orders" in the sidebar

By tracking the WH name from the list of provided fake CR stores

WH Address

None

How long have you got to confirm and pack a fake CR order?

5 mins

10 mins

20 mins

30 mins

What happens when a fake CR store order is not accepted within 20 mins?

Nothing

The order is canceled

Where will fake CR Store Onfleet tasks appear on Onfleet?

In the "Unassigned" bracket

Automatically under the respective WH

Is the Onfleet task automatically deleted when the order is canceled?

Yes, it is done automatically

No, I need to remove the task manually on Onfleet

What should you do when packing a CR order? (multiple options)

Use suitable bag size

Glass bottle, home decorations, oversized materials must be packed with extra care and have extra buffer materials

Add a thank you card with the fake CR store name

Inform rider on handling fragile order

Refer to arive as being the seller

Add a normal WH order and a CR order from the same customer in the same bag

Add a empty thank you card

What should you NOT do when packing a CR order? (multiple options)

Use visible damaged bags

Use plastic wrapping even though the products need special protection

Pack orders from arive WH and fake CR store in one bag