Lynbrook Knowledge Bowl

What does SELT stand for?
Seldom Entangled Link Test
Suitable Engagement Line Test
Single End Line Test
Sleep Enduring Late Test
How many dropouts does a NBN FTTN service need to experience before NBN will classify it as unstable?
2
5
7
8
How many days can a customer's invoice be overdue without a payment plan before the service is suspended?
8
5
10
9
How much is the NBN FTTC installation incorrect call out fee?
$250
$200
$165
$185
When attempting to follow up an open fault, in non exceptional circumstances how many contact attempts should be made before the fault is closed?
1
3
3 and at least 1 email/SMS is sent
5 and at least 1 email/SMS is sent
If an NBN Fixed Wireless service is down, what should be the first test you would run?
Port Reset
Power Cycle
Loopback Test
Factory Reset
If a UNI-D status test shows the operational state is down, what is the most likely point of failure?
Faulty Router
Faulty NTD
Customer hasn't plugged in router
Fault within NBN network
True or False: Only the primary contact on an account can add other authorised contacts to the account
True
False
True or False: NBN Fixed Wireless has a minimum speed guarantee of 25/5
True
False
True or False: ADSL has no minimum speed guarantee
True
False
True or False: We can accept Direct Debit details over the phone
True
False
True or False: Your team leaders are a last resort, only to be asked questions after you've spoken to your colleagues or tried to figure out the answer yourself first.
True
False
0
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