Exception Handling

A well-lit enrolment center with an operator assisting an enrollee, focusing on biometric capture, showing diverse individuals and various biometric equipment involved in the process.

Exception Handling in Biometric Enrolment

Test your knowledge on exception handling during biometric enrolment with our engaging quiz! Understand how to deal with various scenarios that may arise during the enrolment process.

Multiple choice questions based on real-life situations.
Improve your skills in handling exceptions effectively.
Perfect for anyone involved in biometric data collection.

20 Questions5 MinutesCreated by CapturingData24

If the enrollee is unable to flatten the fingers, the operator can ________________.

Take the enrollee’s permission and then assist him

Try to obtain fingerprints to the extent that the enrollee is able to flatten

Move to the next set of fingerprints of the other hand or two thumbs

All of the given options

If the enrollee is unable to give biometrics due to __________________, this is exception and needs to be handled thus.

Injury

Amputation of fingers or hands

Problems related to eyes

All of the given options

If the enrollee has only one eye and capturing of iris image is not possible, then the operator should _____________.

Ask the enrollee to wear lens

Record the same in the system

Politely ask the enrollee to wash the eyes

Ask the enrollee to tie a bandage on the other eye

Biometric confirmation of fingerprints, iris and photograph are mandatory for any demographic update at Enrolment Centre.

TRUE

FALSE

If the operator is not able to capture both eyes at a time due to squint or disoriented eyes, the operator can recapture the iris image.

TRUE

FALSE

The hands of the enrollee are dry and the equipment is unable to capture the fingerprints. The operator can ________________.

Politely ask the enrollee to wash the hands

Politely ask the enrollee to wipe the hands with a cotton cloth

Tell the enrollee that his hands are rough and dry and hence fingerprints cannot be captured

Both 1 and 2

If capturing Iris image is not possible due to absence of one or both eyes, the operator should record the same in the system.

TRUE

FALSE

If the enrollee has amputated fingers, which of the following has to be done?

The backdrop should be preferably placed against an opaque wall/partition

No flash is to be used

Assistance may be provided to the enrollee to stand straight

The fingerprints of remaining fingers are captured by the operator

If the enrollee is unable to sit in correct position because of old age, it is a general exception.

TRUE

FALSE

If the fingerprint captured is not of the requisite quality, the operator should crop the image.

TRUE

FALSE

If the enrollee is not able to give complete set of biometrics as required by UIDAI, the reasons are considered as exceptions.

TRUE

FALSE

If a resident has an extra finger, the operator needs to assist the resident in the fingerprint capture to avoid capture of the extra finger.

TRUE

FALSE

The operator would make a reasonable number of attempts to capture the biometrics of the resident if the ___________ captured on the platen is not of the requisite quality.

Iris

Fingerprint

Facial image

Forehead

If capturing Iris image is not possible due to non-existence of one or both eyes, the operator should

Ask the resident to undergo eye operation

Open the eyes of the resident and auto capture

Auto focus the device

Record the same in the system

If the enrollee is not able to keep self in correct posture for reaching biometric instruments or for photograph due to old age or sickness, this is an exception in handling fingerprint image capture.

TRUE

FALSE

If the capture of both eyes at a time is not possible due to squint or disoriented eyes, the operator may attempt to __________________.

Auto capture

Auto focus

Recapture

Request the resident to open their eyes wide

Rama Devi is a 42-year-old daily wage labourer. While collecting her biometric data, the operator notices that the quality of her fingerprints are not good enough. He makes repeated attempts to capture her fingerprints but is faced with the same result. What can be done in that situation?

Operator can flatten Rama Devi’s fingers on the platen

Operator can ask women operators or volunteers to flatten Rama Devi's fingers

Tell her seriously that she needs to flatten fingers by herself

Both 1 and 2

Veeraiah is an elderly person aged about 50 years. He was not in a position to keep himself in correct posture for reaching biometric instruments or for photograph due to sickness. How can the operator capture biometric data of Veeraiah?

Operator can move the equipment close to the enrollee

Move the enrollment station to a location in the room with better light

Request the resident politely if he can get any attendee from his home

Place the backdrop against an opaque wall/partition

If the iris or finger of the resident has temporary damage and it is not possible to capture the biometrics, the operator will record it in exceptions.

TRUE

FALSE

Anusha needs to attend her cousin's wedding tomorrow and she has applied mehendi on her hands. How can the operator handle capturing Anusha's fingerprint image?

Ask her to come after a week after the mehendi goes off

Capture as normal

Ask her to rub her hands with a moistened cloth

Apply anti-mehendi gel on her palm and capture the image

Exception Handling

Exception Handling in Biometric Enrolment

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